International Sales Support Team Lead

Company Description Majestic Basmati Rice Pvt. Ltd., a family-owned business and part of the 30-year-old JVS group of industries, is dedicated to delivering the finest quality basmati rice to consumers. With a state-of-the-art rice milling plant located in Madhya Pradesh, we ensure the consistency and superior quality of our flagship brand, Dilnoor. Using cutting-edge machinery, we produce white, steamed, and parboiled rice. Our core values include Ownership, Trust & Respect, Customer Excellence, and Progressive Growth. We are recognized for our leadership in the FMCG sector and have plans to become a great place to work, the No. 1 brand in FMCG, and the first 100% tech-enabled rice exporting company. Role Description This is a full-time, on-site role for an International Sales Support Team Lead located in Bhopal. The Team Lead will oversee customer satisfaction, manage and guide the sales support team, handle customer service inquiries, and ensure timely and effective communication with clients. The role involves coordinating sales activities, providing support to the sales team to achieve targets, and developing strategies to enhance customer service and sales performance. Qualifications Proven skills in Customer Satisfaction and Customer Service Strong Team Management and Communication skills Experience and knowledge in Sales Excellent organizational and time-management skills Ability to work effectively in a fast-paced environment Bachelor’s degree in Business Administration, Marketing, or related field is preferred Experience in the FMCG sector, especially in rice export, is a plus Show more Show less