1 - 5 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
Attend incoming calls from US-based customers.
Understand customer concerns, queries, or requirements clearly and professionally.
Provide accurate information about products/services.
Convert inbound queries into successful sales.
Meet daily/weekly/monthly sales targets set by the management.
Upsell or cross-sell additional products wherever applicable.
Deliver exceptional customer experience on every interaction.
Maintain high call quality standards, empathy, and problem-solving skills.
Ensure first-call resolution as often as possible.
Log all customer interactions accurately in CRM tools.
Update call outcomes, customer details, and follow-up actions.
Maintain confidentiality of customer data.
Sharda Consultancy Services Hiring For Lemonpeak Marketing Services
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