International Customer Support

0 - 2 years

0 Lacs

Posted:21 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: International Customer Support Executive

  • Location: Mohali
  • Salary: 20,000 - 35,000 CTC (Based on Experience)
  • Qualification: 12th Pass / Graduate
  • Experience: Freshers & Experienced Both Are Welcome
  • Working Days: 5 Days a Week
  • Benefits: Cab Facilities Available

About the Role

We are hiring energetic and customer-oriented individuals for the role of International Customer Support Executive. This role involves assisting global customers, resolving their queries, and ensuring a smooth service experience.

Key Responsibilities

  • Handle inbound/outbound calls, chats, or emails from international customers.
  • Resolve queries related to products, billing, or technical issues.
  • Provide accurate information and maintain a positive customer experience.
  • Document customer interactions and follow up where required.
  • Achieve performance targets related to quality and customer satisfaction.
  • Follow company guidelines, security protocols, and process requirements.

Why Join Us

  • Attractive salary package
  • Cab facilities
  • 5 days working
  • Growth opportunities with a leading MNC
  • Friendly and supportive work environment

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