International Customer Service Representative

Company Description

Welcome to our comprehensive online platform, where we seamlessly integrate recruitment services, IT solutions, and product development to meet all your business needs. Our website is designed to be a one-stop destination for organizations seeking top-notch talent, cutting-edge IT services, and innovative IT products. We specialize in streamlining recruitment processes, enhancing technological capabilities, and developing innovative IT products to help organizations thrive. Our team of experts is dedicated to providing customized solutions that align with your unique requirements.

Role Description

This is a full-time on-site role for an International Customer Service Representative located in Pune. The International Customer Service Representative will be responsible for handling customer inquiries, providing exceptional support, ensuring customer satisfaction, and enhancing the overall customer experience. The role involves interacting with customers through various channels, resolving issues, and maintaining records of customer interactions.

Qualifications

• Customer Service Representatives, Customer Service skills
• Experience in Customer Support and ensuring Customer Satisfaction
• Ability to enhance Customer Experience
• Excellent communication and interpersonal skills
• Proficiency in using customer service software and tools
• Ability to work in a fast-paced environment
• Experience in international customer service is a plus
• Bachelor's degree in Business, Communication, or related field