International Customer Service Representative

As an International Customer Service Representative at Avalanche High-Tech Enterprise, your role will involve providing support to international clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. You will be responsible for managing customer interactions through various channels, accurately documenting information, and delivering excellent customer experiences in a professional and timely manner. Collaboration with internal teams to address customer feedback and improve service quality will be integral to your responsibilities. Key Responsibilities: - Provide support to international clients by addressing inquiries and resolving issues - Manage customer interactions through various channels - Accurately document customer information - Deliver excellent customer experiences in a professional and timely manner - Collaborate with internal teams to address customer feedback and improve service quality Qualifications: - Proficient in Customer Service, Customer Support, and maintaining high levels of Customer Satisfaction - Expertise in managing Customer Experience and driving customer loyalty - Strong interpersonal skills with a focus on empathy, active listening, and communication - Ability to work effectively in a fast-paced, diverse environment with international clients - Prior experience in an international customer service role is preferred - Fluency in English is required; proficiency in additional languages is a plus - High school diploma or equivalent required; bachelor's degree in a related field is an advantage,