International Collection Executive

Job Description

Job Responsibilities : Debt Collection : Contact customers to recover overdue payments for third-party clients, adhering to company policies and legal guidelines. Customer Interaction : Communicate effectively with customers, addressing concerns and negotiating payment plans where necessary. Payment Processing : Ensure smooth collection processes by assisting customers with payment procedures and providing detailed explanations of repayment options. Follow-up : Monitor payment commitments, update records, and ensure consistent follow-up with customers. Targets and Incentives : Achieve monthly collection targets to qualify for performance-based incentives. Documentation : Maintain accurate and detailed reports on customer interactions, payment status, and collection efforts. Compliance : Adhere strictly to debt collection regulations and guidelines, ensuring respectful and compliant communication with customers. Skills and Qualifications : Experience : Minimum of 1 year of experience in third-party debt collections . Communication : Strong communication skills in both written and spoken English. Negotiation : Excellent negotiation skills with a focus on recovering debts while maintaining a professional and empathetic approach. Target-driven : Ability to work in a fast-paced environment and meet collection targets. Technology Proficient : Comfortable using collection management software and tools. Additional Information : This is a night shift position The role offers fixed weekends off (Saturday and Sunday). Note : Candidates who have previously worked with Bread and other collections processes may be considered based on feedback for debt collections only. If you are passionate about collections and looking for a rewarding role with attractive incentives, apply now! Job Type: Full-time Pay: ₹38,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Monday to Friday Night shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Experience: International Collection: 1 year (Required) Work Location: In person