Bhayandar, Mumbai, Maharashtra
INR Not disclosed
On-site
Full Time
Talent Acquisition (Bulk Recruiter) Location:Bhayandar Experience: 6 months to 2 years Working Days: 6 days a week Shift Timing: 1:00 PM to 10:00 PM Industry Type: Recruitment / Staffing / BPO / RPO Share CV at sharmeen.shaikh@epicentertechnology.com or 8080980786 Key Responsibilities: Manage end-to-end bulk hiring processes for various client requirements. Source potential candidates through various channels (job portals, referrals, social media, etc.). Build and maintain a strong network of vendors and manage vendor performance to ensure timely closures. Screen, interview, and shortlist candidates based on job requirements. Coordinate and schedule interviews, follow up with candidates, and ensure a smooth onboarding process. Maintain daily/weekly recruitment reports and dashboards. Meet hiring targets and ensure adherence to SLAs. Required Skills & Qualifications: Minimum 6 months to 2 years of experience in recruitment, with hands-on experience in bulk hiring. Proven expertise in vendor coordination and management. Strong sourcing skills using multiple job portals and networking tools. Excellent communication and interpersonal skills. Ability to work in a fast-paced and target-driven environment. Willingness to work a 1 PM to 10 PM shift from the Bhayandar offic Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift UK shift Supplemental Pay: Overtime pay Performance bonus Experience: Bulk recruitment : 1 year (Required) International Hiring: 1 year (Required) Language: English (Required) Location: Bhayandar, Mumbai, Maharashtra (Required) Work Location: In person Expected Start Date: 23/06/2025
Bhayandar, Mumbai, Maharashtra
INR 0.4 - 0.43 Lacs P.A.
On-site
Full Time
About the Role: We are seeking highly motivated and experienced professionals for our International B2C Sales team. This is a hardcore sales process, focusing on direct sales rather than upselling. If you thrive in a competitive sales environment and are eager to achieve and exceed targets, this opportunity is for you! Key Responsibilities: Engage with international clients to pitch and sell products or services effectively. Build rapport and address customer queries to drive successful sales conversions. Achieve and exceed monthly and weekly sales targets. Maintain a high standard of communication to represent the company professionally. Adhere to shift timings and company policies. Requirements: Experience: Must have prior experience in international B2C hardcore sales. (Upselling experience is not relevant for this role.) Communication Skills: Exceptional verbal communication skills in English are mandatory—no compromises. Flexibility: Must be willing to work in rotational shifts (Monday to Friday), including day and night shifts. Availability: Immediate joiners are highly preferred. What We Offer: Salary: Up to ₹43,000 per month (based on experience and performance). Work Schedule: Fixed week-offs on Saturday and Sunday. Growth Opportunities: A chance to work in a dynamic international environment with ample opportunities for professional growth. How to Apply: Interested candidates who meet the above criteria can apply directly through Indeed Don’t miss out! Join our team and take your sales career to the next level. Note: This role is strictly for candidates with international B2C hardcore sales experience. Only shortlisted candidates will be contacted for the next steps. Job Type: Full-time Pay: ₹40,000.00 - ₹43,000.00 per month Benefits: Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Schedule: Monday to Friday Night shift Weekend availability Education: Higher Secondary(12th Pass) (Preferred) Experience: B2C International Sales: 1 year (Required) Language: English (Preferred) Work Location: In person
Mira Road, Mumbai, Maharashtra
INR Not disclosed
On-site
Full Time
Job Title: Bulk Recruiter - International BPO (Vendor Management) Experience: 6 Months Location: Bhayandar Mumbai 6 days working, 1pm to 10pm Share your CV at sharmeen.shaikh@epicentertechnology.com WhatsApp or call for faster response 8080980786 Job Summary: Looking for a Bulk Recruiter with 6 months of experience in BPO vendor hiring. The role involves high-volume recruitment for international BPO roles such as Customer Support Executive and Sales Executive. Key Responsibilities: Handle bulk hiring for international BPO roles through vendor partners. Coordinate with multiple recruitment vendors to fulfill manpower requirements. Source, screen, and shortlist candidates for voice and non-voice roles. Schedule and follow up on interviews with operations teams. Ensure daily and weekly hiring targets are met. Maintain recruitment data and reports. Ensure a smooth candidate and vendor experience. Requirements: 6 months of experience in BPO bulk hiring (vendor management experience preferred). Basic understanding of international BPO processes and role requirements. Good communication and coordination skills. Familiar with job portals and sourcing tools. Graduate or pursuing graduation. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift UK shift Ability to commute/relocate: Mira Road, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Experience: Vendor management: 1 year (Required) International hiring: 1 year (Required) Work Location: In person
Bhayandar, Mumbai, Maharashtra
INR 0.35 - 0.37 Lacs P.A.
On-site
Full Time
Role Overview: We are hiring experienced Customer Support Executives for our International Voice Process at Stenger . In this role, you will interact with global customers, resolve queries, and ensure a high level of customer satisfaction through professional and efficient communication. Key Responsibilities: Handle inbound and outbound voice calls for international customers Resolve customer queries and provide accurate information Maintain customer satisfaction with timely and professional communication Update call logs and follow up where necessary Collaborate with team members to improve service quality Requirements: Minimum 1 year of experience in an international BPO voice process Strong verbal communication skills in English Ability to handle customer interactions calmly and professionally Good listening and problem-solving skills Flexible and adaptive to work in a fast-paced environment Compensation: Fixed Salary: ₹35,000 per month Performance Bonus: ₹1,000 Attendance Bonus: ₹1,000 Week Offs: Saturday & Sunday Why Join Us? Competitive pay and bonus structure Friendly and supportive work culture Opportunities for growth and internal promotions Work-life balance with weekend offs Job Type: Full-time Pay: ₹35,000.00 - ₹37,000.00 per month Benefits: Commuter assistance Provident Fund Schedule: Fixed shift Monday to Friday Night shift Weekend availability Supplemental Pay: Performance bonus Experience: International BPO: 1 year (Required) Work Location: In person Speak with the employer +91 8657696796
Bhayandar, Mumbai, Maharashtra
INR 0.38 - 0.4 Lacs P.A.
On-site
Full Time
Job Responsibilities : Debt Collection : Contact customers to recover overdue payments for third-party clients, adhering to company policies and legal guidelines. Customer Interaction : Communicate effectively with customers, addressing concerns and negotiating payment plans where necessary. Payment Processing : Ensure smooth collection processes by assisting customers with payment procedures and providing detailed explanations of repayment options. Follow-up : Monitor payment commitments, update records, and ensure consistent follow-up with customers. Targets and Incentives : Achieve monthly collection targets to qualify for performance-based incentives. Documentation : Maintain accurate and detailed reports on customer interactions, payment status, and collection efforts. Compliance : Adhere strictly to debt collection regulations and guidelines, ensuring respectful and compliant communication with customers. Skills and Qualifications : Experience : Minimum of 1 year of experience in third-party debt collections . Communication : Strong communication skills in both written and spoken English. Negotiation : Excellent negotiation skills with a focus on recovering debts while maintaining a professional and empathetic approach. Target-driven : Ability to work in a fast-paced environment and meet collection targets. Technology Proficient : Comfortable using collection management software and tools. Additional Information : This is a night shift position The role offers fixed weekends off (Saturday and Sunday). Note : Candidates who have previously worked with Bread and other collections processes may be considered based on feedback for debt collections only. If you are passionate about collections and looking for a rewarding role with attractive incentives, apply now! Job Type: Full-time Pay: ₹38,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Fixed shift Monday to Friday Night shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Experience: International Collection: 1 year (Required) Work Location: In person
Bhayandar, Mumbai, Maharashtra
INR 0.4 - 0.45 Lacs P.A.
On-site
Full Time
Eligibility : Education: Graduate or HSC (Higher Secondary Certificate) Experience: Minimum of 6 months in B2B sales, Lead Generation, or Inside Sales experience Salary : Up to ₹43,000 (in hand) + Incentives Shift : 24/5 shift (Monday to Friday) Week Off : Weekends off (Saturday and Sunday) Job Responsibilities : Identify and generate qualified leads through B2B sales activities. Engage with potential clients, assess their business needs, and promote relevant services or products. Develop and maintain a pipeline of prospective customers. Schedule meetings, product demos, or calls for the sales team with qualified leads. Collaborate with the sales and marketing team to ensure lead quality and conversion. Meet and exceed monthly lead generation targets and KPI metrics. Maintain accurate records of lead generation activities and client interactions using CRM systems. Requirements : Strong communication and negotiation skills. Familiarity with B2B sales processes and ability to engage with business stakeholders. Experience with lead generation tools and CRM systems. Ability to work in a fast-paced environment and meet deadlines. Proven track record of achieving sales targets. Selection Process : HR Round Operations Round If you're looking for a challenging role with great growth potential in B2B sales and lead generation, apply now! Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Yearly bonus Schedule: Fixed shift Monday to Friday Night shift Weekend availability Experience: Lead generation: 1 year (Required) Sales: 1 year (Required) Language: English (Preferred) Work Location: In person
Bhayandar, Mumbai, Maharashtra
INR 0.4 - 0.43 Lacs P.A.
On-site
Full Time
Eligibility : Education: Graduate or HSC (Higher Secondary Certificate) Experience: Minimum of 6 months in B2B sales, Lead Generation, or Inside Sales experience Salary : Up to ₹43,000 (in hand) + Incentives Shift : 24/5 shift (Monday to Friday) Week Off : Weekends off (Saturday and Sunday) Job Responsibilities : Identify and generate qualified leads through B2B sales activities. Engage with potential clients, assess their business needs, and promote relevant services or products. Develop and maintain a pipeline of prospective customers. Schedule meetings, product demos, or calls for the sales team with qualified leads. Collaborate with the sales and marketing team to ensure lead quality and conversion. Meet and exceed monthly lead generation targets and KPI metrics. Maintain accurate records of lead generation activities and client interactions using CRM systems. Requirements : Strong communication and negotiation skills. Familiarity with B2B sales processes and ability to engage with business stakeholders. Experience with lead generation tools and CRM systems. Ability to work in a fast-paced environment and meet deadlines. Proven track record of achieving sales targets. Selection Process : HR Round Operations Round If you're looking for a challenging role with great growth potential in B2B sales and lead generation, apply now! Job Type: Full-time Pay: ₹40,000.00 - ₹43,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Night shift Weekend availability Supplemental Pay: Commission pay Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: B2C International Sales: 1 year (Required) Language: English (Preferred) Work Location: In person
Bhayandar, Mumbai, Maharashtra
INR Not disclosed
On-site
Full Time
Job Title: Team Leader Operations Location: Bhayandar, Mumbai Shift: US Shift (Night Shift) - 5 Days Working Age Limit: 45 Years or Below Education: Any Graduate Share your CV at sharmeen.shaikh@epicentertechnology.com WhatsApp or Call for faster response at + 91 8080980786 About the Role: We are looking for an experienced Team Leader for our 1st Party Soft Collections process. The ideal candidate will have prior leadership experience in the lending industry and international BPO, with strong skills in team management, client handling, and performance monitoring. Key Responsibilities: Manage day-to-day operations for the collections process Monitor KPI’s and SLA’s to ensure targets are met Handle soft collections calls and support the team in difficult cases Assist in loan application processing and related backend work Conduct quality audits and ensure adherence to compliance standards Support onboarding & training of new team members Generate performance reports and share feedback with management Work closely with clients and internal stakeholders Support across multiple queues as needed Requirements: Experience as a Team Leader in an international BPO (preferred in collections or lending) Strong leadership, communication, and decision-making skills Ability to handle conflict resolution, multitask, and adapt to changing needs Comfortable working in rotational night shifts and with rotational days off Willing to work in a fast-paced, target-driven environment Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹900,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Fixed shift US shift Ability to commute/relocate: Bhayandar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: US Debt Collection: 5 years (Required) Team Leading - US Debt Collection: 3 years (Required) Language: English Fluently (Required) Work Location: In person Speak with the employer +91 8080980786
Bhayandar, Mumbai, Maharashtra
INR 0.17 - 0.35 Lacs P.A.
On-site
Full Time
US-Based 1st Party Collection Process (Bread) Salary: ₹17,000 - ₹32,000 per month Performance Bonus: ₹2,000 Attendance Bonus: ₹1,000 In-Hand Total: Up to ₹35,000 Work Schedule Shift Timing: 5:30 PM - 8:30 AM (Rotational 9-hour shift) Week Offs: 2 rotational offs Job Overview Join our dynamic team as an Agent in our Soft Collections Process ! We are looking for enthusiastic individuals to manage due payment collections while delivering exceptional customer service. This role offers a competitive salary, excellent perks, and opportunities for career advancement. Key Responsibilities Engage in soft collections via calls to assist customers in resolving outstanding balances. Ensure customer interactions are professional and aligned with company policies. Meet monthly collection targets while maintaining high-quality service standards. Eligibility Criteria Educational Qualification: HSC/Graduate Freshers and above are welcome. SSC candidates can apply with at least 1 year of BPO experience. Skills Required: Excellent English communication skills (verbal and written). Ability to manage stress effectively in a challenging environment. Age Limit: Up to 39 years. Location: Candidates must reside within the transport boundary. Perks and Benefits Transportation: One-way cab service for shifts between 12 AM and 6 AM. Overtime Pay: Attractive OT incentives for additional work hours. Supportive and growth-oriented work environment. Rounds of Interviews HR Round Language Assessment Operations Round Important Notes Probation Period: No leaves allowed during the first 6 months. Candidates must not have ongoing education commitments or plans to pursue studies while employed. Relevant documents must be submitted during the onboarding process. Ready to take the next step in your career? Apply now and be a part of Epicenter's exceptional team! Job Types: Full-time, Fresher Pay: ₹17,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person
India
INR 0.17 - 0.35 Lacs P.A.
On-site
Full Time
US-Based 1st Party Collection Process (Bread) Salary: ₹17,000 - ₹32,000 per month Performance Bonus: ₹2,000 Attendance Bonus: ₹1,000 In-Hand Total: Up to ₹35,000 Work Schedule Shift Timing: 5:30 PM - 8:30 AM (Rotational 9-hour shift) Week Offs: 2 rotational offs Job Overview Join our dynamic team as an Agent in our Soft Collections Process ! We are looking for enthusiastic individuals to manage due payment collections while delivering exceptional customer service. This role offers a competitive salary, excellent perks, and opportunities for career advancement. Key Responsibilities Engage in soft collections via calls to assist customers in resolving outstanding balances. Ensure customer interactions are professional and aligned with company policies. Meet monthly collection targets while maintaining high-quality service standards. Eligibility Criteria Educational Qualification: HSC/Graduate Freshers and above are welcome. SSC candidates can apply with at least 1 year of BPO experience. Skills Required: Excellent English communication skills (verbal and written). Ability to manage stress effectively in a challenging environment. Age Limit: Up to 39 years. Location: Candidates must reside within the transport boundary. Perks and Benefits Transportation: One-way cab service for shifts between 12 AM and 6 AM. Overtime Pay: Attractive OT incentives for additional work hours. Supportive and growth-oriented work environment. Rounds of Interviews HR Round Language Assessment Operations Round Important Notes Probation Period: No leaves allowed during the first 6 months. Candidates must not have ongoing education commitments or plans to pursue studies while employed. Relevant documents must be submitted during the onboarding process. Ready to take the next step in your career? Apply now and be a part of Epicenter's exceptional team! Job Types: Full-time, Fresher Pay: ₹17,000.00 - ₹35,000.00 per month Benefits: Commuter assistance Provident Fund Schedule: Night shift Rotational shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person
Mumbai, Maharashtra
INR 0.18 - 0.25 Lacs P.A.
Remote
Full Time
Production Support Executive Shifts: 24X7 Shifts (Afternoon & Night shifts) Work offs: Rotational Any 2 days Role: Production Support Executive Experience: 6 Months to 1 year (Freshers are also welcome with excellent communication skills) Age: 21 to 30 Qualification: HSC and above Share your CV at [email protected] Call or WhatsApp at 8080980786 for faster response Responsibilities: Help resolve technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate Performing remote troubleshooting through diagnostic techniques and pertinent questions through Phone, chat and email communication channels Meet SLAs like response and resolution times of tickets Identify and suggest possible improvements on procedures Logs incidents and service requests and maintains relevant records: I. Identifies and classifies incident types and service interruptions ii. Records incidents cataloguing them by symptom and resolution Vendor management Tracking and updating tickets Ensure Internal coordination for availability of PRD Desk Executives with 24 x 7 shift coverage, roster timing and shift adherence Adherence to Policies and procedures Trouble tickets categorization Timely coordination with respective managers and engineers for ticket updates and closure within SLA Skills required: Proven experience as a help desk technician or other customer support role Good understanding of computer systems, servers and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Proficiency in English Customer-oriented and cool-tempered Good Team Player Should be proactive in learning and taking initiatives Excellent time management The ability to handle pressure and meet deadlines Should have knowledge about MS office (Outlook, PPT and Excel) Pref candidates between Virar to Dadar Should be able to work at client locations in Mumbai in case of requirement Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Shift: Fixed shift US shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Fresher with excellent communication skills Education: Higher Secondary(12th Pass) (Required) Experience: Production Support: 1 year (Preferred) Shift availability: Overnight Shift (Required) Night Shift (Required) Day Shift (Required) Work Location: In person
Mumbai
INR 0.18 - 0.25 Lacs P.A.
Remote
Full Time
Production Support Executive Shifts: 24X7 Shifts (Afternoon & Night shifts) Work offs: Rotational Any 2 days Role: Production Support Executive Experience: 6 Months to 1 year (Freshers are also welcome with excellent communication skills) Age: 21 to 30 Qualification: HSC and above Share your CV at sharmeen.shaikh@epicentertechnology.com Call or WhatsApp at 8080980786 for faster response Responsibilities: Help resolve technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate Performing remote troubleshooting through diagnostic techniques and pertinent questions through Phone, chat and email communication channels Meet SLAs like response and resolution times of tickets Identify and suggest possible improvements on procedures Logs incidents and service requests and maintains relevant records: I. Identifies and classifies incident types and service interruptions ii. Records incidents cataloguing them by symptom and resolution Vendor management Tracking and updating tickets Ensure Internal coordination for availability of PRD Desk Executives with 24 x 7 shift coverage, roster timing and shift adherence Adherence to Policies and procedures Trouble tickets categorization Timely coordination with respective managers and engineers for ticket updates and closure within SLA Skills required: Proven experience as a help desk technician or other customer support role Good understanding of computer systems, servers and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Proficiency in English Customer-oriented and cool-tempered Good Team Player Should be proactive in learning and taking initiatives Excellent time management The ability to handle pressure and meet deadlines Should have knowledge about MS office (Outlook, PPT and Excel) Pref candidates between Virar to Dadar Should be able to work at client locations in Mumbai in case of requirement Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Shift: Fixed shift US shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Fresher with excellent communication skills Education: Higher Secondary(12th Pass) (Required) Experience: Production Support: 1 year (Preferred) Shift availability: Overnight Shift (Required) Night Shift (Required) Day Shift (Required) Work Location: In person
Mumbai, Maharashtra
INR Not disclosed
Remote
Full Time
Production Support Executive Shifts: 24X7 Shifts (Afternoon & Night shifts) Work offs: Rotational Any 2 days Role: Production Support Executive Experience: 6 Months to 1 year (Freshers are also welcome with excellent communication skills) Age: 21 to 30 Qualification: HSC and above Share your CV at sharmeen.shaikh@epicentertechnology.com Call or WhatsApp at 8080980786 for faster response Responsibilities: Help resolve technical questions for the customer efficiently and effectively Manage customer expectations regarding estimated response times for issue resolution. Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate Performing remote troubleshooting through diagnostic techniques and pertinent questions through Phone, chat and email communication channels Meet SLAs like response and resolution times of tickets Identify and suggest possible improvements on procedures Logs incidents and service requests and maintains relevant records: I. Identifies and classifies incident types and service interruptions ii. Records incidents cataloguing them by symptom and resolution Vendor management Tracking and updating tickets Ensure Internal coordination for availability of PRD Desk Executives with 24 x 7 shift coverage, roster timing and shift adherence Adherence to Policies and procedures Trouble tickets categorization Timely coordination with respective managers and engineers for ticket updates and closure within SLA Skills required: Proven experience as a help desk technician or other customer support role Good understanding of computer systems, servers and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Proficiency in English Customer-oriented and cool-tempered Good Team Player Should be proactive in learning and taking initiatives Excellent time management The ability to handle pressure and meet deadlines Should have knowledge about MS office (Outlook, PPT and Excel) Pref candidates between Virar to Dadar Should be able to work at client locations in Mumbai in case of requirement Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Shift: Fixed shift US shift Ability to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Fresher with excellent communication skills Education: Higher Secondary(12th Pass) (Required) Experience: Production Support: 1 year (Preferred) Shift availability: Overnight Shift (Required) Night Shift (Required) Day Shift (Required) Work Location: In person
Thāne
INR 4.0 - 5.0 Lacs P.A.
On-site
Full Time
Job Roles & Responsibilities: Responsible for all activities related to the projects handled, allocate resources & set processes, optimizing resources with respect to cost & utilization. Plan, implement & monitor deliverables for the teams reporting to him Coordinate with other departments for smooth implementation of work Responsible for maximizing revenue & minimizing cost. Coordination with the Clients, Experience in Client Management and Interaction will be preferred. Responsible for Daily Operational Reports. Responsible for morale & motivation of the staff. Responsible to train & create growth opportunities for Subordinates. Managing Employee Relations, conducting Skip Level meetings and improving employee connect Ability to liaise with relevant support departments stakeholders Desired Candidate Profile: Good Communication Skills, Problem Solving, People Skills Analytical Skills and data analysis using excel Readiness to work in various shifts and weekends based on organizational requirements Basic understanding of key Financial evaluations and sensitivity to managing process P&L Strategy development and knowledge of operational metrics like attrition, service levels etc… Should have the ability to create staffing and scheduling models and prepare RCA and improvement action plans Good negotiation and persuasive skills Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person
Mira Road, Mumbai, Maharashtra
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
Resolving customer complaints Designing customer service protocols Customer interaction Documenting and analyzing customer service performance Relaying extensive product information to customers Creating policies and procedures Delivering information about a company's offerings Ensure customer satisfaction Handling customer complaints Handling inquiries Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Night shift Rotational shift Language: English (Required) Hindi (Preferred) Work Location: In person
Bhayandar, Mumbai, Maharashtra
INR 3.0 - 4.8 Lacs P.A.
On-site
Full Time
Job description Resolving customer complaints Designing customer service protocols Customer interaction Documenting and analyzing customer service performance Relaying extensive product information to customers Creating policies and procedures Delivering information about a company's offerings Ensure customer satisfaction Handling customer complaints Handling inquiries Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Night shift Rotational shift US shift Language: English (Required) Work Location: In person
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.