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0.0 - 4.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Job Description Hiring for a Leading ITES Company In Gurgaon and Noida for Customer Support Key Highlights: 1: UGs with minimum 6 months of exp can apply. 2: Experience and freshers can also apply 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 4.5 LPA Whatsapp / CALL ---- Aditi - 89826 89969 Ayushi- 86022 79217 Khushi- 80851 24583 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

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0.0 - 3.0 years

3 - 4 Lacs

Mumbai

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Job Summary: We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism. Key Responsibilities: Handle inbound/outbound calls, emails, or chats from international customers (primarily US/UK/AUS). Address customer queries, complaints, and provide appropriate solutions in a timely manner. Maintain accurate records of customer interactions and follow-up actions. Meet or exceed performance metrics (AHT, CSAT, FCR, etc.). Escalate unresolved issues to higher authorities when required. Stay updated with product knowledge, system updates, and standard procedures. Adhere to company policies and quality standards at all times. Key Requirements: Education: Minimum HSC / Graduate in any discipline. Experience: 0-3 years in an international voice or non-voice process (freshers with excellent communication skills can apply). Communication Skills: Excellent verbal and written English communication is a must. Willingness to work in night shifts and rotational shifts. Good computer skills (MS Office, email, CRM tools). Ability to handle pressure and multitask effectively. Customer-focused with a problem-solving attitude.

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0.0 - 3.0 years

3 - 4 Lacs

Hyderabad

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Greetings of the Day! Job Title: Customer Support - International Voice Process We are hiring talented professionals to join our team in Hyderabad! Job Details: - Role: Customer Support - Type: International Voice Process - Experience: Minimum 0- 18 months of international calling experience mandatory - Eligibility: 10+2, Any graduate can apply - CTC: Upto5.5 LPA - Shifts: US Rotational shifts - Work Location: Hyderabad - Work Type: Work from office - Transportation: Two-way transportation will be provided Key Requirements: - Excellent communication skills - Ability to work in US rotational shifts - Strong problem-solving and analytical skills How to Apply: Interested candidates can share their resume on 8977186942 (Marcel)

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0.0 - 3.0 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

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INTERNATIONAL CUSTOMER SERVICE HIRING FOR FRESHER AND EXPRIENCED CANDIDATES SALARY: 2 LPA TO 8 LPA SAAS SALES - SALARY UPTO 22 LPA LOCATION - GURGAON & NOIDA CONTACT MOHINI HR - 8178008729 ANANYA HR - 9211356683 AMAN HR - 9958503752

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0.0 - 3.0 years

0 - 3 Lacs

Navi Mumbai, Mumbai (All Areas)

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Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399

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0.0 - 4.0 years

0 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

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0.0 - 5.0 years

1 - 5 Lacs

Noida, Ghaziabad, New Delhi

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Voice process (International & Domestic) Location : Gurgaon , Noida, Delhi Salary : upto 47k + incentives Eligibilty : Good communication skills If interested then contact Bharat 9818173324, Anishka 8700622022, Naina 7428699250, Pratyaksh 9266788769

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1.0 - 6.0 years

5 - 5 Lacs

Pune, Bengaluru

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Looking for min 1 year of exp in International Voice Process(Customer Support) Location- Pune and Bangalore WFO| 5 Days working Rotational Night shifts Any Graduate CTC- 5.75 LPA+ Variables Both way cabs

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3.0 - 5.0 years

3 - 5 Lacs

Hyderabad

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Role & responsibilities Handle customer inquiries via phone, email, and chat in a clear, friendly, and efficient manner Troubleshoot and resolve customer issues quickly and accurately Provide personalized service while maintaining high standards of professionalism and courtesy Collaborate with internal teams to escalate and resolve complex issues Document customer interactions thoroughly using CRM tools Identify trends in customer feedback and suggest improvements to processes and policies Mentor junior associates and share best practices when needed Preferred candidate profile Minimum 2+ years of experience in a customer service role within a US-facing multinational company Outstanding verbal and written communication skills in American English Strong interpersonal and problem-solving skills Ability to manage time effectively and handle multiple tasks A customer-first mindset with a genuine desire to help people Fixed Shift(6:30PM to 3:30AM)(Mon-Fri) One way Transportation for Female Candidates

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1.0 - 5.0 years

1 - 3 Lacs

Kolkata

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Hiring for US Airlines Voice Process in Kolkata! Night shift, 5 days working. Salary up to 25K + incentives up to 6L/month. Min 1 yr experience in international sales required. Inbound process. Call now to apply: 6289637998.

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

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International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

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0.0 - 3.0 years

2 - 3 Lacs

Gurugram

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Applicants can call or WhatsApp to Ms.Tanya Singh-+91-9259503718 (11am-5pm) Only Client Overview: We are a leading Recruitment company serving multiple prestigious clients across various industries, including Policy bazaar, Paisa Bazaar, Lenskart, Niva Bupa, Indiabulls, Globiva, Tech Mahindra, Research & Ranking,Fynocrat,Ebixcash, Hike Education, Indialends,Frankfinn,Teleperformance and more . As a Sales Associate or Customer Support Associate, you will have the opportunity to kickstart your career with these esteemed clients and contribute to their business growth. Job Profile: We are seeking ambitious MBA to join our team as Sales Associates and Customer Support Associates. Your primary responsibilities will include handling outbound/inbound/regional/e-mail/chat processes based on the assigned client and process. You will engage with customers, promote products/services, and provide exceptional customer support, applying the business acumen developed during your MBA studies. Key Responsibilities: Handle outbound/inbound/regional/e-mail/chat processes as assigned by the client. For Sales Associates: Utilize MBA-level strategic thinking to contact potential customers, present products/services, and explain their features and benefits. Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections. Meet or exceed sales/customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making. Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management. Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills. Key Skills and Requirements: MBA degree from recognized University Both Fresher & Experienced candidates can apply. Excellent verbal and written communication skills in English; additional regional languages are a plus. Strong analytical and problem-solving skills developed through MBA coursework. Ability to understand customer needs and effectively present solutions using business strategy principles. Proficiency in data analysis and interpretation, with familiarity in using CRM systems. Capability to work in a target-driven environment and achieve sales/customer satisfaction goals. Location: Delhi/Noida/Gurugram CTC: The salary range for MBA fresher Sales Associates and Customer Support Associates is 3.00 LPA to 3.70 LPA, depending on academic performance, interview results, and the assigned client. Shift Type: The shift type may vary based on the client and process. We offer day shifts, night shifts, and rotational shifts to accommodate the preferences of our employees.

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

International BPO Hiring at 24/7.ai Voice & Technical, Sales Roles Hi , Greetings from the 24 7.ai HR Team! We are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from you! Location: Bangalore(Kadubeesanahalli) Work Mode: Work from Office For More Details / To Apply Contact: Nikhath Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Shifts: Rotational shifts Qualification: Undergraduate / Graduate / Postgraduate Process Type: International Voice, Tech Support & Sales Language: Excellent spoken and written English required Salary Details (International Process Only) International Voice Process (Customer Support & Sales) ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months27,00018–24 months30,00024+ months31,000 International Technical Support / Mobile Tech Support ExperienceSalary (INR/Month)0–6 months22,0006–12 months24,00012–18 months25,00018–24 months27,000 International Social Media / Non-Voice Support CategorySalary (LPA)Fresher3.47 LPAExperienced5.17 LPA Note: Minimum Harver Score – B2 is mandatory International Sales / Repair / Tech Spec (Voice/Email) ExperienceSalary (INR/Month)0–6 months23,0006–24+ months33,000 Role complexity: Low to Mid-Level Why Join 24/7.ai? Global career exposure Competitive salary & incentives Growth opportunities World-class training and support Great work culture and modern office environment For More Details / To Apply Contact: Nikhath –Sr.HR Executive Call/WhatsApp: +91 72599 74946 Email: Nikhath.Kuroshi@247.inc.com Join one of the top International BPO companies and shape your future today!

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1.0 - 5.0 years

4 - 4 Lacs

Gurugram

Work from Office

Excellent communication skills (Top notch) in English. No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI), and no grammatical or pronunciation errors. Required Candidate profile Candidate should have trouble shooting knowledge, Must have 1 year of International voice process experience. Perks and benefits Both sides cabs, pf, medical, Rewards

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile CALL - HR SANIYA KOUSAR -9611785974 EMAIL- thejobfactorysaniya@gmail.com

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0.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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International Voice Process Hyderabad (Hitech City) Fixed CTC: 5.5LPA (Freshers: 5LPA) Shifts: Night shift (US/UK timings) Week Offs: Saturday & Sunday (Fixed) Transport: 2way cab (or 4,500 cab allowance if self-commuting) Eligibility Qualification: 10+2 / Graduation Strong written & verbal English C1/C2 level Experience Freshers with exceptional communication preferred Candidates with at least 1 year of international voice process experience Compensation Freshers: 5 LPA (32k takehome) Experienced: 5.5 LPA (36k takehome) Preferred Immediate Joiners Selection Process Virtual HR screening Written assessment / Versant Operational Manager interview Interested can drop there resume to : HR Sri Bhavya - 9603249587 ( Call / Whatsapp ) sribhavya.axis@gmail.com

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile

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0.0 - 3.0 years

3 - 4 Lacs

Bengaluru

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Role & responsibilities **"Find Your Perfect Call Center Role with THE JOB FACTORY Bangalores Top BPO Jobs!"** THE JOB FACTORY is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With THE JOB FACTORY, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude For More Details Call : HR Pavithra R -9538804043 (call or whats app) Email id : . rjobfactory@gmail.com

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts Contact Information Call : HR Devishree- 9901195084(call or whats app) Email id @devishreethejobfactory@gmail.com Note - Immediate joiners preferred

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2.0 - 6.0 years

3 - 4 Lacs

Vadodara

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International experience preferred in customer support or a client service role Willing to work UK shifts initially strong phone and email handling skills Ideally based in Vadodara/willing to relocate Familiarity with CRM systems & standard practices Required Candidate profile Excellent communication and presentation skills. Prior experience in health tech or SaaS customer support General timing: 12:30 hrs to 22:30 hrs, Night: 21:30 hrs to 05:30 hrs [male candidates only])

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0.0 - 5.0 years

3 - 6 Lacs

Gurugram

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Greetings from People Staffing Solutions We are Hiring for US Voice/Chat Process Eligibility: Must have Superlative Communication Skills. Education - Undergraduate/Graduate Fresher or minimum 1 Year of experience in International Customer Services Candidate Must Be in Delhi NCR for Walkin Interviews Salary: Fresher - Upto 3.50 LPA + incentives Experience - Upto 6.50 LPA + incentives Perks&Benefits 5 days working Rotational shifts and offs Cabs facilites or cabs reimbursement 4000 Lucrative incentives For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Antra - 7703891018; HR Gauri - 8178803527 HR Komal - 9311302758 HR Saloni - 8595962303 HR Saniya - 9315766488 HR Pallav - 9871190213

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

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We are hiring for top notch mnc 5 days working both side cab rotational shift salary up to 35k inhand location Gurgaon Fresher and experience both can apply contact- 9315651323 ISHIKA HR

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Hiring for Voice Support Work from office Walk-in Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Immedite joiners only Call : HR Prathiksha @ 9901192053 (call or whatsapp)

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts Contact Information - HR Swathi: 9538878907 (Call or whatsapp) - Email ID: swathi@thejobfactory.co.in Note - Immediate joiners preferred

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0.0 years

1 - 3 Lacs

Bengaluru, Mumbai (All Areas)

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Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes • Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail Mode of Work(WFH or WFO) - WFO Max CTC: 25000PM Night shift Interested candidates can share resume via email - likitha_r@trigent.com or Call - 7899570249

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