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1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR sadaf On 6362015960 Job Locations : 1. Manyata Tech Park - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli - International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More DetailsCall HR sadaf On 6362015960 Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Handle international calls from customers across various countries, including UK and US. Provide excellent customer service to resolve customer queries and concerns. Work on a rotational shift schedule, including evenings, nights, weekends, and holidays as required. Meet performance targets for quality, productivity, and sales metrics. Collaborate with team members to achieve common goals. Minimum 6months of experience needed into international voice process. Freshers are not eligible. Mention on top of your resume HR Bhavani (8333945344) bhavani.ragati@intouchcx.com
Posted 2 weeks ago
1.0 - 6.0 years
4 - 7 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
US Banking Customer Service Voice | ( Salary - 50K CTC) Job Responsibilities: 1. Resolve customer complaints via Call . 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. Job Requirements: Excellent command on spoken English with fluency. Flexibility to work in 24/7 environment MUST HAVE 6 MONTHS EXPERIECE IN VOICE PROCESS CAN APPLY. Salary: 45k - 50 k CTC 5 DAYS WORKING Male/Female candidates can apply. Rotational Shifts. Location: Noida NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule YOUR interview by writing "BANKING PROCESS ". (7002574553) Need to mention \ " HR Natasha Gogoi" \ on top of the resume. Interview Details: Contact Person: HR NATASHA GOGOI Contact Number: 7002574553 INTERSTED CANDIDATES CALL MESSAGE ME ON WHATSAPP TO SCHEDULE YOUR INTERVIEW . Timing : 12PM - 4 PM Address: A-37, GATE NO. 2 ,Sec- 60, Noida Feel free to refer your friends and share the contact number.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Gandhinagar, Ahmedabad
Work from Office
Process: International Voice Process Location: Ahmedabad , Gujarat Salary: Up to 5.3LPA Required - 2 years of experience in International Process Shift: Rotational (Exciting Global Exposure!) Mode: Hybrid
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Pune
Work from Office
International Voice Experience is Required Five Days working || Two Off's Rotational Shift's Both Side Cab Salary - 3.90 to 5 Lpa + Incentive up to 15K Location - Hinjawadi Need Excellent Communication Skills Looking for Immediate Joiner Required Candidate profile Any Grad / Under Grad With Minimum 1 Year International Voice Experience is Required
Posted 2 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greetings !!! Freshers/ experienced Freshers- 3lpa Exp- 7 months to 4 years- 4.8lpa - international voice/chat/email. - 2 way cab facility Work Location - Manyata , Ganga Nagar Required Candidate profile US based shifts/ rotational shift, rotational week off - 5 days work 2 days week off - excellent communication skills required Call Hr Akhila - 9121246597
Posted 2 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Profile- Inside sales(International) package- upto 7LPA Location- Gurgaon Exp- 3 to 5yrs Anushika 9511159022 anushika.imaginators@gmail.com
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring for International Customer Service Voice Process Need Grad./UG with minimum 6 months International customer service exp. can apply Salary upto 34k in hand 5 days working 2 roster off & Shift Cabs Call&Whatsapp Vanshita- 9910807579 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Opening Customer Service Representative Process: Blended (Voice + Non-Voice) Airoli Role & Responsibilities: Solving customer queries via calls and chats. Preferred Candidate Profile: HSC & Graduate Freshers welcome Experienced must be from international BPO voice/chat background Shift Details: 247 Rotational Shifts (Any 9 Hours) 5 Days Working | 2 Rotational Week Offs Salary Package: Freshers: 15,000 - 21,000 In-Hand Experienced: 25,000 - 35,000 In-Hand Perks & Benefits: Premium International Brand Stable & Growing Company Friendly & Youthful Work Culture Fast Career Progression | No Fees 1500 Travel Allowance For more details, Contact HR Supriya 8108182474/ jobsnisha04@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for International Chat & Voice Process Customer care Fresher / Experience both can apply. Excellent comms required Salary 18k-31k Inhand Night shifts 5 days working Call/WhatsApp Shivani 9910987637 Snehal 9625998099 Lakshita 8595954721 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Thane, Mumbai (All Areas)
Work from Office
Hiring For International Bpo Voice Process Salary :19k to 46K Location : Mumbai Providing support for Inbound calls Excellent written and verbal communication in English. Swati - 93728 11637
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring for International Customer Service Voice Process Need Grad./UG with 1yr BPO customer service exp. can apply Salary upto 31k in hand, 4.60LPA 5 days working 2 roster off & Shift Cabs Call&Whatsapp Ritika 9625633417 Isaac 9821396952 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 2 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Kalyan
Work from Office
*Job Opportunity* We're hiring for multinational companies and banks. *Roles* - Customer Service - Banking - Sales - Medical Billing - Travel *Details* - 24/7 shifts - 2 days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 40,000 + incentives *Requirements* - Good communication skills - Fresher or experienced *How to Apply* - Email: priya@careerguideline.com - Call/WhatsApp: 9136585233 - Walk-in interview *Share with friends!*
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Pune, Chennai, Bengaluru
Work from Office
Customer Support Executive Job Description Job brief Our expanding company is seeking fresh and experienced talents who aspire to excel as Customer Support Executives. We are looking for individuals who can play a pivotal role in enhancing customer satisfaction, thereby contributing to increased profitability and achieving both short-term and long-term organizational objectives. Following are the details of Recruitment: - Job Designation - Customer Support executive (VOICE/SEMI VOICE/NON-VOICE) Languages- English, Kannada, Hindi, Telugu, Tamil, and Malayalam. (Max 3 languages English Mandatory). Educational Qualification- Any Graduates, Graduation /Diploma mandatory. Shifts-Rotational Shifts. Work Location- Onsite Project (Includes Accommodation, food, visa and travelling expenditure). Only Candidates who can relocate to onsite. Salary CTC- As per market standards. Recruitment Criteria Male and Female candidates who's age is not more than 30. Immediate joining candidates are appreciated. Requirements - should either possess a valid passport or be willing to apply for one after the interview process. must have documentation confirming full double vaccination status. Fresher or Experience as Customer support Specialists or similar CS roles. Familiarity with our industry is a plus. Experience using Help Desk Software and remote support tools is a plus. Excellent communication and problem-solving skills. Roles and Responsibilities: Respond to Customer Queries in a timely and accurate way, via phone, email or chat, ensuring a positive customer experience. Identify customer needs and help customer use specific features effectively. Analyse and report product malfunctions (by conducting tests in various scenarios or impersonating users to replicate issues.). Update our internal database with information regarding technical issues and valuable discussions with customers. Monitor customer complaints on social media and proactively reach out to provide assistance and resolve issues. Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities.• follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share with our Product, Sales, and Marketing team. Assist in training junior Customer Support Representatives. Perks and Benefits: Work Visa & Insurance will be provided by the company. Accommodation, transportation, Food Allowance. Fixed Salary & Best in Industry Incentives & Commissions. Training in Bangalore with salary. Direct Recruitment & no recruitment fees. Monthly 1 sick & 1 casual leave. 15 days yearly leave with flight charges reimbursement. Tax free salary and Bonus. Website link : https://emergeitsolution.com/ Role & responsibilities Preferred candidate profile
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Opening Customer Service Representative Process: Blended (Voice + Non-Voice) Airoli Role & Responsibilities: Solving customer queries via calls and chats Preferred Candidate Profile: HSC & Graduate Freshers welcome Experienced must be from international BPO voice/chat background Shift Details: 247 Rotational Shifts (Any 9 Hours) 5 Days Working | 2 Rotational Week Offs Salary Package: Freshers: 21,000 In-Hand Experienced: 26,000 In-Hand Perks & Benefits: Premium International Brand Stable & Growing Company Friendly & Youthful Work Culture Fast Career Progression 1500 Travel Allowance For more details, *Contact HR Diksha 84240 17940 */ amrutha.jobway@gmail.com
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Urgent requirement For International Voice Process...! Contact HR (Nisha Patel) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024463 Preferred candidate profile
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We are looking for experienced professionals with strong communication skills to join our International Voice Process team. The role involves handling customer queries, resolving issues efficiently, and delivering a high-quality customer experience across global markets (primarily US/UK/Australia). Key Responsibilities: Interact with international customers via voice calls (inbound or outbound). Understand customer needs, provide accurate information, and resolve issues promptly. Maintain a high level of professionalism and empathy during all interactions. Meet individual targets and KPIs including call quality, AHT (Average Handling Time), and CSAT (Customer Satisfaction). Document customer interactions and update CRM systems accordingly. Collaborate with team leaders and support teams to resolve complex issues. Follow company policies and compliance standards. Required Skills & Qualifications: Minimum 6 months to 3 years of experience in international voice support (US/UK/AU process preferred). Excellent verbal communication skills in English (neutral accent preferred). Good interpersonal skills and the ability to handle challenging conversations. Familiarity with CRM tools and call center systems. Ability to work in night/rotational shifts, including weekends if required. Strong problem-solving and active listening skills. Educational Qualification: Graduate or Undergraduate with relevant experience. Nice to Have: Experience in tech support, telecom, BFSI, or e-commerce domains. Knowledge of basic troubleshooting for technical support roles. Multilingual abilities (e.g., Spanish/French/German) are a plus. Compensation & Benefits: Competitive salary with performance-based incentives. Health insurance, PF, ESI, and other statutory benefits.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Interview Coordination Recruiter Contact: Ms.Zoya Shamsi Phone Number: +91-7251000195 Availability: 11:00 AM 5:00 PM About Us We are a reputed recruitment firm hiring for a wide range of clients across diverse industries. Our client portfolio includes leading names such as Coolboots Media, RebootXP, Frankfinn, Globiva, Paisa Bazaar, Lenskart, Niva Bupa, Indiabulls,Transcom, and more . We are currently looking for enthusiastic and dynamic individuals to join our team as Sales Associates for various client processes. Job Overview As a Sales Associate, your primary responsibility will be to engage with customers through different communication channels voice (inbound/outbound), chat, email, and regional language support depending on the specific client and assigned process. You will play a key role in promoting products or services, generating leads, and ensuring a high level of customer satisfaction. Key Responsibilities Handle outbound, inbound, regional, email, or chat-based processes as per client assignment. Contact potential customers and present products or services professionally. Follow approved scripts and sales guidelines to overcome objections and close sales. Maintain accurate records of customer interactions, sales, and leads in CRM tools. Meet daily, weekly, and monthly sales targets. Deliver excellent customer service and resolve inquiries effectively. Stay updated on assigned client offerings, product knowledge, and market trends. Share feedback and best practices with the team to support collective performance. Adhere to all company policies and client compliance standards. Candidate Profile Skills Required: Strong communication skills in English; regional language proficiency is a plus. Effective sales, negotiation, and interpersonal skills. Good understanding of customer needs and the ability to provide appropriate solutions. Familiarity with computers and CRM systems. Goal-oriented mindset and ability to thrive in a target-driven environment. Positive attitude and team spirit. Flexibility to work across different shifts and adapt to changing client requirements. Qualifications: Open to Undergraduates, Graduates, Postgraduates, MBAs, and B.Tech candidates. Freshers and experienced professionals are encouraged to apply. Prior experience in tele-sales or customer support will be considered an added advantage. Job Overview Position: Sales Associates Location: Noida / Gurugram Compensation: 1.50 LPA 4.50 LPA (Based on experience, interview, and client) Shift Type: Day / Night / Rotational shifts, depending on the client and process
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Vadodara
Work from Office
HSC/Graduates with strong English communication and sales skills. Exp: 0-3 yrs handling objections Perks include health insurance, incentives Mode of interview: walkin/ Virtual interested can share your resumes to 9361645614(whatsapp)
Posted 2 weeks ago
2.0 - 7.0 years
4 - 5 Lacs
Pune
Work from Office
Mini 18 month international voice experience required Salary upto 5 Lpa + Loyalty bonus 10 to 15k + fixed incentives 10k Rotational shift Both side cabs Location :- Pune (Hinjewadi ) For more details call or whatsApp HR Sanjana@9999129207 Required Candidate profile NOTE :- Must be from international voice background * References highly appreciated
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Hyderabad, Pune
Work from Office
Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Connect Monika - 7771093198
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
- Assist customers with travel-related issues, refunds, visa queries, and travel advisories. - Provide accurate information on destinations, fares, schedules, and available services. Perks-: - Cab Facility - Health Benefit - Additional OT Required Candidate profile - Strong Communication and interpersonal skills - Ability to resolve booking issues, cancellations, and travel-related problems efficiently. - Comfortable with Rotational shifts (24*7)
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for International Voice Process Executive - Customer Service - Handle incoming customer calls and provide solutions to their queries and concerns - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile - Ability to work under pressure and meet deadlines - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate - Only Graduates
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Gurgaon/ Gurugram
Work from Office
Hiring for sales process/Gurgaon location graduate minimum 1 year exp in sales Salary :25k inhand 6 days working Work from office contact:9643923850 @pallavi
Posted 2 weeks ago
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