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International Bpo

PVP Staffing Private Limited

1 - 3 years

|

2 - 4 Lacs

hyderabad telangana india

Posted:3 days ago| Platform: Foundit logo

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Skills Required

customer support data entry crm software sales techniques technical support call handling multilingual proficiency problem solving time management

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking an International BPO Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer support to clients across various international markets. This role requires effective communication skills and a proactive attitude to resolve customer inquiries efficiently.

Responsibilities

Handle customer inquiries via phone, email, and chat.
Resolve customer issues and provide accurate information about products and services.
Maintain customer satisfaction by providing timely and effective solutions.
Document all customer interactions and ensure follow-up as necessary.
Collaborate with team members and other departments to improve service delivery.

Skills and Qualifications

Excellent communication skills in English (verbal and written).
Strong problem-solving abilities.
Proficiency in using computers and familiarity with Microsoft Office Suite.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Strong customer service orientation and interpersonal skills.
Basic understanding of international markets and cultural sensitivity.

More Jobs at PVP Staffing Private Limited

International Bpo

hyderabad, telangana, india

INR 2 - 4 Lacs

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PVP Staffing Private Limited

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