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0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle inbound and outbound customer inquiries via chat in a timely and professional manner. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues effectively while maintaining a positive attitude. Document all chat interactions and escalate complex issues to appropriate departments. Maintain high-quality customer service standards and meet key performance indicators (KPIs). Collaborate with other team members and departments to enhance customer experience. Adapt to different customer cultures and communication styles with empathy and professionalism. Continuously update knowledge about the companys products, services, and processes. Work flexible hours, including shifts to accommodate different time zones as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
Gurgaon based international bpo is hiring for a customer care profile any grad or undergrad with or without experience can apply, salary upto- 35k, 5 days a week working, excellent comms skills required Call/WhatsApp: Nainy: 9354475254 Perks and benefits both side transport
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Job Opening: Customer Support Executive (International Voice Process) Freshers Welcome! Location: Gurgaon (Work From Office) Working Days: 5 Days a Week (Rotational Offs) Shift: Rotational Shifts (Including Night Shifts) Cab Facility: Provided (Pick & Drop for Both Genders) Education: Graduation Mandatory Why Join Us? Kickstart your career with one of the leading names in customer experience! If you're passionate about communication, problem-solving, and working in a global environment, this is your chance to grow with us. What Youll Do: Handle customer queries and concerns via calls/emails/chat for an international process Deliver exceptional service by understanding and resolving issues efficiently Update customer records and follow-up as needed Maintain a high standard of communication, empathy, and professionalism Collaborate with internal teams for escalations or issue resolutions What Were Looking For: Graduates only Mandatory Excellent verbal & written communication skills in English Willingness to work in rotational shifts (including night shifts) Strong interpersonal and problem-solving abilities Basic computer knowledge What You Get: Fixed 5-Day Working Enjoy better work-life balance Work from Office in Gurgaon Be part of a lively, collaborative workplace Cab Facility (Both Ways) – Safety & convenience guaranteed Paid Training + Growth Opportunities Attractive Salary Package + Incentives Fun, friendly, and inclusive team culture Walk-In Interview Details: Venue: IGT Solutions, Gurugram (Gurgaon) Mention HR – "Divya Grover” on top of your resume for reference. Bring your friends along — multiple positions are open! Contact Person: Divya Grover (HR) Calling number- 9817767116 Whatsapp number- 9518619536 Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
EY is hiring for HR Associate/Analyst . Below are the details of Job Role. Job Role / Position with EYs Client : " HR Associate/Analyst " Employment Type: Fixed-Term Employment with EY Duration: 12 Months (Fixed Term) Location: Bangalore (Manyata Embassy Business Park SEZ, Nagavara) Shift: Night Shift Work Mode: Work from office Key Responsibilities: Total Experience: 0 - 3 Years Mandatory Skill: Voice Process, US background, HR Looking for Immediate joiners Job Summary: The primary purpose of this role is to act as the first point of contact for associates, including managers, and non-associates contacting the HR service center. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of service center processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center. Key Responsibilities Serve as a first point-of-contact through telephonic, electronic (case, text, chat), interaction channels for current and former Companys employees, regarding questions related to portal navigation and HR/ Payroll policies and procedures. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Uses a case management tool for recording and administering requests and may assist other service center employees with opening, recording, processing, or closing cases in the tool. May seek guidance or transfer more complex and/or confidential inquiries/requests to the Supervisor or Manager. Assure information is complete, accurate, and approved by appropriate superior. Perform intake, sorting, tracking, and distribution for documents that arrive at the service center for processing (e.g., mail) and other duties as assigned. May assist with basic transactions as assigned according to proper procedure, policy, and direction. Assist Senior Representatives, Supervisors and Managers with day-to-day execution of duties and support the team regarding proper procedures, policies, and requirements. Assist the HR supervisor with establishing and improving upon defined HR procedures and processing methods to efficiently and accurately meet production and performance goals. Monitor and evaluate HR transaction work flow and volume in order to meet individual and overall production and performance goals. Qualifications & Qualities: Bachelors degree, candidates with required skills and certification in data analysis will be preferred. 0 to 3 years of experience in HR Contact Center/HR Service Center. Hands on experience with CRM & ERP tools, preferably ServiceNow/Salesforce/Workday/PeopleSoft etc. Strong verbal and written communication and interpersonal skills to create positive customer experience.. Customer service centric mind set, placing the user at the heart of the solution. Well-versed with Service Level Agreements. Able to multi-task and respond quickly, effectively, and accurately to the challenges faced.
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities Urgent requirement For International Voice Process...! Contact HR(Nisha) - 9573024464 Email ID - nisha.patel@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Nisha Patel 9573024464 Preferred candidate profile
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
US Voice & Chat (Excellent communication) HSC or Grad with min 1 - 3+ years of exp into chat or voice 4 rounds of interview Loc: Vikhroli Home Pick and Drop provided. 5 days working, Any 2 off salary: upto 25k-50K inhand
Posted 1 week ago
1.0 - 5.0 years
1 - 4 Lacs
Noida, Kolkata
Work from Office
Hi All, we are hiring for international US Voice experience candidates .. eligibility. Grade A2 (1-4 Years) Location Kolkata/ Noida Rate- up to 4 LPA Shift- Night shift (Work from office ) Note- Candidate would be Joining after complete BGV Done. Note- Candidate should have work experience in US Voice Process and it should be there in their resume. Key Responsibilities: Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements. Engage customers in meaningful conversations to promote products/services or gather required information. Achieve daily/weekly/monthly Targets and conversion targets. Handle objections professionally and escalate complex issues when necessary. Collaborate with team leads and quality analysts to improve call quality and performance. Ensure compliance with company policies and US calling regulations. Required Skills & Qualifications: Bachelor's degree or equivalent. 14 years of experience in outbound calling, for US clients. Open to Work from Office Excellent verbal communication and interpersonal skills. Familiarity with CRM tools and call center software. Open to work night shifts and adapt to US time zones. Goal-oriented with a positive attitude and strong work ethic. Interested candidates can share resume @ ankitasingh@crownsolution.com or whats up 9871132807
Posted 1 week ago
1.0 - 5.0 years
4 - 4 Lacs
Ambattur
Work from Office
*Graduation is must *excellent communication into english *min 6 months of exp into any international voice *Cutsomer support *Sal-4.5LPA *Night shift *5days/2daysoff *two way cab *Immediate joinee *Ambattur call HR jeevitha-9940812026/8925733223 Required Candidate profile candidate can have any international voice experience like healthcare,banking, seller support, non technical voice, customer support *must be only into international experience *immediate joinee only
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.00 Lpa Graduate Freshers can apply For Experienced need minimum 1 year of International Voice Exp Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Simran - 9821182647 *Mahvish - 96283 73766 *Riya - 9628373761 *Devika - 9821182651 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Simran Kaur H.R Team KVC CONSULTANTS LTD
Posted 1 week ago
1.0 - 4.0 years
8 - 12 Lacs
Mumbai, Pune, Delhi / NCR
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,Chennai
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Hiring Customer Support Executive BPO Location: Pune Job Type: Full-Time Send your updated resume to HR ISHA 7447719444 Experience Required: Undergraduate /Grad with One year Of International BPO experience Excellent Communications Skills Are Mandatory Freshers Package Up To 3.5LPA Experience Package- 6.5LPA Send your updated resume to HR ISHA 7447719444 Shift: Rotational Shifts (5 days in a week ) About the Role: We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Support Executives . If you have strong communication skills and a passion for delivering excellent customer service, wed love to hear from you! Key Responsibilities: Handle inbound/outbound customer calls or emails. Resolve customer queries quickly and efficiently. Maintain accurate records of customer interactions. Follow communication scripts when handling different topics. Ensure customer satisfaction and provide professional customer support. Eligibility Criteria: Qualification: 10+2 / Any Graduate (any stream) Excellent verbal and written communication skills in English (additional regional languages are a plus). Basic computer knowledge. Ability to work in rotational shifts (including night shifts). Positive attitude and willingness to learn. Benefits: Competitive salary & performance-based incentives. Paid training provided. Friendly work environment. Career growth opportunities. How to Apply: Send your updated resume to HR ISHA 7447719444 Contact: [7447719444] Email: [isha.thorat@spes.in]
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
About IGT! IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Roles and Responsibilities Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international travel bookings, cancellations, and modifications with accuracy and efficiency. Utilize blended processes to manage multiple tasks simultaneously while maintaining high levels of productivity. Collaborate with team members to achieve sales targets and improve overall performance metrics. Maintain accurate records of all interactions with customers using CRM software. Preferred candidate profile Candidate must be Undergraduate/ Graduate with Minimum 6-month International Voice Experience. (Travel Experience Preferred) Perks and Benefits 1) 24*7 Rotational Shift 2) Fixed Salary + Great Incentives 3) 5 days working 4) Both Side Transport Facility Interview Rounds: HR Round Online Test Operations Round Venue : Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016 Interested candidates can participate in Walkin Drive (10am-12pm daily). Contact Person: HR TANYA- 9289837643 Carry a hard copy of your resume+ Passport size photo. Mention " HR TANYA" on top of resume.
Posted 1 week ago
0.0 years
0 - 2 Lacs
Chennai
Work from Office
AGS Health Interview invite for International Voice process for AR Caller role Job location-Chennai Exp-Freshers Excellent communication is MUST Night Shift CAB Facility Available Interviews are happening daily Chennai Walk-in Interview Address: Prince Infocity 2, first Floor,R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096 (Mention Naukri.com or SYED on top of your Resume for Reference)
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Visakhapatnam
Work from Office
Hiring: Voice Process Executive International Client Support (Conduent business services) Please find the JD for the requirement: 1.Candidates with of customer service experience for international client. 2.Candidates with international non voice are eligible 3.Preferred candidates with outbound calls & Collection experience for international client. 4.Compute complex information with good analytical skills. 5.Ability in problem solving, good listening and reasoning 6.Excellent English verbal and written skills 7.Preferred candidates willing to work with International BPO Industry 8.Education Qualification Min. Graduation 9.Willingness to work permanent night shifts (US time zones) and rotational offs (no night shift allowance) Benefits: Complimentary 2-way cab service Competitive salary package Supportive and engaging work environment Interested candidates can contact HR Saahil at 6361313341 or Saahilisaq.sait@conduent.com
Posted 1 week ago
0.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th July 2025 (12PM-1PM) || Ahmedabad Location Date: 30th-July-2025 (Wednesday) MS Teams meeting ID: 436 388 315 3772 MS Teams Passcode: wk7PE7mU Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 1 week ago
0.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !! Hiring for International Voice Process / Voice or Non Voice / Rotational Shift / Sal 4.5ctc Job Locations: Whitefield, Bellandur, Manyata tech park, BTM. Electronic City Bengaluru For More Details CALL HR PAVITHRA T---95388 78908(Call or whatsapp ) Email id : pavithrat@thejobfactory.co.in *WORK FROM OFFICE* * Should have excellent communication skills - English * Graduation not required. * Freshers and Experience both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 4.75 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2. Operation Round For More Details CALL HR PAVITHRA T---95388 78908(Call or whatsapp ) Email id : pavithrat@thejobfactory.co.in
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Pune
Work from Office
Qualification- Any Graduate/Under Graduate Experience- Minimum 6 months to 4 Years experience in international voice process Designation- Team Member Role & Job Description Good Knowledge of Insurance processing (US) Good Reading Comprehension i.e. ability to read text, understand its meaning and process it Has prior experience in back office operations Should meet the daily Production Target defined in the process Ensure accuracy, touch time and other applicable service levels of the transactional processing Share & follow best practices Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holidays Should be able to perform in multiple processes Escalate any deviation to defined process & seek immediate assistance Essential Skills Excellent Verbal & Written communication with neutral accent. Must have prior experience in international calling, preferable US. Domain expert in Insurance- USA. Computer skills Windows OS, MS office 2003, Image Applications, Etc. Should understand customer Quality & productivity expectations Quick learner and adapt to changes quickly Good Typing Skills ( 30/35 words per minute)
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Subject Matter Expert (CSR2) Immediate Joiner Wanted! | Join Our Team at Intouch CX Location: Hyderabad Are you passionate about delivering exceptional customer service and mentoring others to do the same? We're currently looking for an Immediate Joiner to step into the role of Subject Matter Expert (CSR2) a key position supporting our Customer Service Representatives and ensuring high-quality interactions with every customer. As a Subject Matter Expert (CSR2), You Will Represent our client partners, maintaining a deep knowledge of their brand, philosophy, promotions, and processes Be a role model and advocate for our CSRs, providing front-line direction and support Promote growth by delivering call evaluations, identifying training needs, and supporting career development Collaborate with leadership and perform additional duties as assigned As a Subject Matter Expert (CSR2), You Have Education & Experience: High school diploma or equivalent (required) 2+ years of experience in customer service and/or call center environment Proven experience in coaching and mentoring Strong ability to motivate and inspire others A positive and adaptable mindset Familiarity with ACD/IVR systems and performance metrics Proficiency in MS Office (Word, Excel, PowerPoint) Typing speed of 30 WPM with high accuracy Excellent verbal, written, and listening skills Able to build rapport across various team levels and client representatives A confident facilitator and engaging communicator Strong analytical and problem-solving abilities Effective decision-making in dynamic situations Exceptional organizational and prioritization skills Willingness to work varied shifts including evenings, weekends, and holidays Comfortable with change and fast-paced environments If Interested, Please share your CV at anusha.kambapu@intouchcx.com or anushka.sharma01@intouchcx.com
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Greetings from Movate!!! We are Hiring Candidates for International Voice Support Role, Job Criteria: Excellent communication skills in English is mandatory Minimum 6 months of experience in any international voice process is mandatory Should be available to join us immediately (15 days Notice Period is considerable Ability to handle real-time voice call Graduation is Mandatory Shift Timings & Off : 5-days work week with rotational night shifts and rotational week off . (No Day shifts) Compensation : CTC: 3LPA to 4.5LPA (Varies based on candidates experience) Additional Information: Complete On-Site Two-way cab facility door to door available up to 30Km from office-based location. Work Location: Movate Technologies formerly known as (CSS Corp) Ground Floor, Ambit IT Park, 32A & 32B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058 Selection Process: 1.HR Interview (Walk-In) SD Panel Interview Share your resume to the below email ID: Email: nikhil.dhansinghmohta@movate.com Regards, HR Nikhil Associate Human Resource (Talent Acquisition) 32 A&B Industrial Estate, Ambit, Chennai, India Mob: +91 73056 ***** | movate.com Mo mentum + Inno vate = Movate
Posted 1 week ago
2.0 - 5.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Job Summary We are looking for a skilled and motivated Accounting Associate III \u2013 Accounts Receivable to join our finance operations team. This role will be responsible for Cash Application, Billing, and Collections activities for global customers, ensuring timely payments, maintaining AR health, and resolving billing disputes. The ideal candidate will have a strong foundation in accounting principles, excellent communication skills, and the ability to work collaboratively with internal and external stakeholders. Key Responsibilities Manage end-to-end processes for Cash Application, Billing, and Collections. Track and report actual billing, collections, and cash application performance against monthly targets. Perform quality reviews of billing and cash application transactions. Conduct follow-ups through emails and phone calls to ensure timely collections. Investigate and escalate billing issues and disputes to relevant stakeholders. Respond to and resolve customer and business queries related to invoices. Research and analyze disputes and deductions using ERP systems. Collaborate with internal teams to gather documents for resolving billing issues. Monitor and maintain assigned accounts to ensure they meet collection status benchmarks. Escalate customer claims of incorrect billing or responsibility concerns as needed. Deliver high-quality customer service by responding to inquiries professionally and promptly. Prepare and present reports using Excel and PowerPoint. Maintain a continuous improvement mindset with a willingness to learn and grow. Required Skills and Qualifications Graduate in Commerce or Accounting discipline. 2\u20133 years of relevant experience, ideally in a BPO or shared services environment. Strong working knowledge of Accounts Receivable processes (preferably end-to-end). Hands-on experience in Billing, Cash Application, and Collections. Good command over MS Office tools, especially Excel and PowerPoint. Excellent oral and written communication skills. Ability to analyze past-due receivables and take corrective actions. Strong attitude to learn, adapt, and stay committed in a team environment. Willingness to work in rotational shifts or as per business requirements. Experience working with SAP or S4HANA systems. Experience in conducting operational reviews with clients and senior management.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram
Work from Office
Job Responsibilities Make high-volume outbound calls Qualify leads, pitch products/services, negotiate pricing, and close deals Maintain accurate records in CRM and assist with pipeline reporting Meet/exceed daily, weekly, and monthly KPIs Collaborate with team leads and managers for feedback and optimization Minimum Qualifications Minimum 1 year of experience in international sales Strong proficiency in CRM tools Excellent communication , negotiation , and crosscultural interpersonal skills Proven ability to meet or exceed sales targets in international markets Compensation & Benefits Fixed shift timings with fixed weekly offs predictable work schedule Lucrative incentives based on performance Opportunity for immediate joining Skill development and progression within a cross-functional global sales environment How to Apply Interested candidates can submit their updated resume or connect on 9870164627 - Khushboo
Posted 1 week ago
2.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
Role- Technical Support SME Experience- 2 Years (International voice must) Location- Pune Immediate Joiner Skills- Technical support, Service desk, Troubleshooting, International voice Acting team lead or SME exp is must. Contact-7742324144
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Noida
Work from Office
Job Description: We are hiring International Sales Executives for an outbound sales process. If you have a passion for sales, strong communication skills, and prior experience in international calling, wed love to hear from you! Key Responsibilities: Make outbound calls to international leads and convert them into sales Understand customer requirements and offer appropriate solutions/products Achieve and exceed monthly sales targets and KPIs Maintain detailed records of customer interactions in CRM Ensure excellent customer experience during and after the sales process Requirements: Minimum 1 year of experience in international outbound sales Excellent communication and persuasion skills in English Strong interpersonal and negotiation skills Ability to work in a target-driven environment Immediate joiners will be given priority Interested candidates can share their resumes on 9999765727 - Surbhi
Posted 1 week ago
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