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0.0 - 3.0 years

4 - 8 Lacs

Mumbai

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

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BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Plesae call Durga 9884244311 for more info Thanks, Durga 9884244311

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo UG/grad/ freshers & exp can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available Sal - 3.5 LPA to 5.5LPA Call :HR Prathiksha @ 9901192053 (call or whatsapp)

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Walkin Interview Voice/Non voice/Semi Voice UG freshers also can apply Immediate joiners only 5 days work 2 week off Cab available US rotational shift & Off Immediate joining Call :HR Prathiksha @ 9901192053 (call or whatsapp)

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0.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job description 12th Freshers/Grad fresh can apply Salary : 21-26k in hand for freshers Locations : Bangalore 5 days work and 2 days off Should have excellent communication skills flexible with night shifts Call :HR Prathiksha @ 9901192053

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Job description Hiring for Voice Bpo UG freshers can apply International & Domestic Voice Immediate joiners only 5 days work 2 week off Cab available For More Details Call :HR Prathiksha @ 9901192053 (call or whatsapp)

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo UG freshers and experience can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available sal upto - 5.5 lpa +variables For More Details Call :HR Kowsalya @9880947912 (Call or whatsapp )

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0.0 - 3.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts (WORK FROM HOME JOB IS ALSO AVAILABLE ) Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

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0.0 - 4.0 years

0 - 2 Lacs

Kolkata

Work from Office

NIIT Customer Service Specialist (Voice Process – Night Shift) Location: Salt Lake City (Sector V), Kolkata Shift: Evening / Night (Oneside cab provided) CTC: 1.9 LPA Experience: 0–4 years (Freshers welcome) Process: Voice-only inbound HRO Customer Service If you're a 12th-pass (or awaiting 12th result) candidate with great spoken English and basic computer skills, this is a solid entry-level opportunity to start your career in customer service. Feel free to apply! All the best About the Role Join NIIT Learning Systems as a Customer Service Specialist for the HRO voice process. This is a night-shift, voice-only position, ideal for energetic communicators aiming to begin a career in the BPO/customer service domain. Eligibility Criteria Education: 12th pass (Higher Secondary) students or those awaiting 12th result are eligible . Graduation degrees (B.Com, B.A., BBA, B.Sc, BHM, B.Ed, etc.) are also accepted. Experience: Freshers as well as candidates with up to 4 years of experience Language Skills: Fluent verbal communication in English (India/US accent) Computer Skills: Basic proficiency in MS Office, typing, and navigating CRM tools Note: Undergraduates (currently pursuing graduation) are still welcome to apply—NIIT welcomes flexibility at the 12thpass level as well. The current public job listings reflect graduate eligibility, but internal HR confirmation indicates 12thpass applicants are considered. Key Responsibilities Handle inbound customer calls and resolve queries with professionalism Strive to achieve first-call resolution and high customer satisfaction Meet quality metrics: Average Handle Time (AHT) , CSAT , and compliance Document all interactions accurately and follow up as needed Identify opportunities to propose process enhancements Important Info This role is strictly night shift (voice-based) A one-side cab facility is provided Please apply only if you are comfortable with night shifts How to Apply Interested? Send your updated resume to: Jasleen.2.Kaur@niitmts.com Or WhatsApp: 7042458078 Why Join NIIT? Structured career growth with upskilling and training Performance-based incentives and a supportive work culture Five-day work week (weekends off) Employee-centric and collaborative environment

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1.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat/International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

4 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

4 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support for a Blended Process Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support/BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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4.0 - 9.0 years

4 - 9 Lacs

Mysore, Karnataka, India

On-site

We are seeking a highly skilled and dynamic Voice and Accent Trainer for our International BPO operations at KVC Consultants Ltd. In this role, you will be responsible for enhancing the English communication skills, pronunciation, and accent neutralization of our customer service and technical support teams to ensure exceptional service delivery to our international clients. Roles and Responsibilities: Design, develop, and deliver comprehensive voice and accent training modules for new hires and existing employees in an international BPO environment. Conduct in-depth assessments of agents spoken English, identifying areas for improvement in pronunciation, intonation, rhythm, and clarity. Provide targeted coaching and feedback sessions to help agents neutralize accents and improve their communication effectiveness for a global audience. Create engaging and interactive training materials, including exercises, audio examples, and role-playing scenarios. Collaborate with Quality Assurance and Operations teams to identify recurring communication gaps and integrate solutions into training programs. Monitor live calls and chat interactions to assess the application of learned skills and provide real-time feedback. Track and report on the progress of trainees, demonstrating measurable improvements in their voice and accent. Stay updated on the latest trends and techniques in voice and accent training and English language teaching. Skills Requirement: Proven experience as a Voice and Accent Trainer within an International BPO setting. Excellent command of the English language, including pronunciation, grammar, and intonation . Strong understanding of phonetics and accent neutralization techniques. Exceptional verbal and written communication skills . Ability to effectively assess, coach, and motivate individuals from diverse linguistic backgrounds. Strong presentation and facilitation skills. Experience in creating engaging training content. Analytical skills to identify training needs and measure effectiveness. QUALIFICATION: Bachelor's degree in English, Linguistics, Communications, or a related field. Certifications in TEFL, TESOL, or voice & accent training are highly desirable.

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0.0 - 5.0 years

0 Lacs

Bengaluru, Mumbai (All Areas)

Work from Office

We are actively hiring for Customer Service Representative role to our MNC Client Looking for Experience- 1 to 5years - international voice process experience is mandatory Freshers - Graduation is mandatory or UG with min 6m exp in International voice process Location : Bangalore,Mumbai Shifts : US Shifts - Night shifts Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week Return to office (work from office mandatory) therefore Bangalore/ Mumbai/ Pune based candidates ONLY. Exposure to US contact center preferable Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skill Experience Profile Prior international BPO work experience preferred • Freshers acceptable Interested candidates can apply or share resume to sanovar_f@trigent.com or For more details Whatsapp - 7975371746 Can Refer Your Friends

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0.0 - 5.0 years

1 - 4 Lacs

Mohali

Work from Office

provide information about products or services, resolve issues quickly, and ensure customer satisfaction. Good communication skills, patience, and a helpful attitude are key for this role. Required Candidate profile Call/Whatsapp -HR Shreya - 6397641802 WORK FROM OFFICE Location- Mohali/ Chandigarh UG/Grad/PG Fresher/ Experienced Rotational shift(9hrs) Immediate joiners Excellent communication skills required Perks and benefits 5.5 working days Cab facility Great incentive

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0.0 - 3.0 years

1 - 4 Lacs

Hyderabad

Work from Office

Role: International Non-voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

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0.0 - 3.0 years

0 - 0 Lacs

bangalore

On-site

Hiring for International BPO for top MNCs For quick response call or drop me the CV On this Number (8217237887) Process: Multiple Process (Voice , Non Voice and Semi Voice , sales ) Qualification: 12th and above Experience: Fresher and Experienced Salary: 2.5LPA to 6LPA Shifts : UK and US based on the process Communication: Good Command over English Location: Brookfield, Bellandur, Whitefield, Manyata Tech Park, Bommanahalli. Please Note: NO WORK FROM HOME and all the processes need immediate joiners only Thanks and Regards *Shweta 8217237887*

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0.0 - 5.0 years

1 - 3 Lacs

Gandhinagar

Work from Office

Min 6 months exp (pref phone solar sales). Fluent English. Call leads, educate on products, close via phone/email. Salary + commission. Long-term role for growth & earnings. Annual bonus

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0.0 - 5.0 years

2 - 3 Lacs

Chandigarh, India

On-site

Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Hi Job Seekers !!! We are always looking for fresh talent and have opportunities inInternational call centres. Interested in flexible, friendly and enjoyable work We are focused on providing more than just a call center service, our extensive experience allows us to give real, honest and trustworthy consultancy and how to get the best from job Want to talk to us about how we can help you Call Us You don't need to visit us personally, we will align you for Direct Final Interview at Client location after telephonic discussion. We utilise our 20 years experience and apply it to a growing range of services, we can help you plan your career and provide the right job for you. We do not charge any kind of Fee for our Services from Candidates. Customer Services is the first point of contact for complaints, quelling any frustration and containing ill feeling, whilst helping customer to the quickest resolution. Whether this is handled by phone, email or chat, a customer service call centre is frontline, the place where you can really feel the pulse of customer A good customer service associate sees every interaction with a customer as an opportunity to make them happy, and a complaint as the best opportunity of all. We are proud to be working exclusively alongside an existing MNC BPO Company in Chandigarh who are looking to recruit several committed Customer Service Advisors within their International Call Centre. Salary is in range of 15 to 30 K / Month Successful candidates Must have: Good written and spoken English, as you will be communicating via live chat, emails and telephone, One must be Tech-Savvy and possess good PC skills, A genuine interest in delivering fantastic quality customer service, provide first call resolutions, and always maintaining a high level of service & focus, Must be flexible and a team player to get stuck in when the team needs you, Always be professional, punctual, and reliable What this job will give you: Being part of a friendly, fun, upbeat team Support and development of your personal skills Fun events every month Satisfaction from being part of a fast growing BPO We practice an attitude of gratitude Handsome Salary with Incentives One will work 5 days per week For International One will work 6 days per week For Domestic Growth Opportunity for those who want to work long term State of Art Infrastructure , Fully Air Conditioned. Cafeteria, Gym, ATM & other facilities within premises Located in centre of town with good public transport facility Good PG accommodation available nearby office. Best Regards, Sourabh Bakshi Team Connecting The Dots +91 9779924404

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0.0 - 5.0 years

1 - 6 Lacs

Noida, Gwalior, Faridabad

Work from Office

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .

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0.0 - 5.0 years

1 - 6 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE & NON VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9997196123 / 9147047909 /8882138273 Job Location - Gurgaon Interview Location:- Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements .

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0.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume responsibility for work and coordinating efforts. Meeting assigned productivity goals. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Eligibility Criteria: Should be flexible to work in US Night Shifts and Rotational Shifts 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply Max age Limit - 32 years Benefits: Two-way cab facility 5-day work week with 2 weekly offs Attractive incentives and performance-based rewards Night shift allowance Medical insurance& Life insurance 5-STAR rated infrastructure Best Way to Apply: We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 2A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter: Recruiter Name: Keerthi Contact Number: 8217811148 Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise . Report any fraudulent activity to us immediately at salman.ahmed@sagility.com .

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1.0 - 3.0 years

1 - 5 Lacs

Noida

Work from Office

Noida-based BPO is Hiring for international US collections Voice Process Any grad or undergrad with similar experience can apply Salary up to - Rs.40000 + incentives & bonus, no cab, 5 days a week working. Contact HR MONA-8168335948

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