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1.0 - 4.0 years
2 - 2 Lacs
Noida, Greater Noida
Work from Office
2-wayprovided Job Description: We are hiring Chat Support Executives for the Annual Enrollment Period (AEP) process at Optum (Noida) . This role is ideal for candidates with excellent written communication skills, fast typing speed, and a proactive approach to customer service. Key Responsibilities: Provide real-time support to M&R and M&R DSNP members through chat. Maintain professionalism while handling multiple conversations simultaneously. Resolve queries using digital tools, internal apps, and reference material. Ensure a positive customer experience through clear and courteous communication. Adapt quickly to process changes and updates during the AEP period. Must-Have Skills: Written Communication: Clear and customer-friendly responses. Typing Speed: Minimum 35 WPM . 2 Way or cab will be pavided Multi-tasking Ability: Efficiently manage chats, tools, and search simultaneously. Tech-Savvy: Comfortable navigating CRM tools, apps, and web-based platforms. Analytical Thinking: Ability to interpret unclear messages and ask clarifying questions. Adaptability: Flexible to shift timings and ongoing process improvements. Good to Have: Experience in the healthcare/insurance domain claims, benefits, pharmacy, etc. Familiarity with CRM tools or automated chat systems . Interview Process: Typing Test Minimum 35 WPM CAT Assessment Mock Chat (Minimum score: 2.2) Face-to-Face Interview Mandatory (at Gurgaon office) Note: Graduation is mandatory. Candidates with BE/B.Tech/M.Tech are not eligible unless they have strong tenure in healthcare domain . No remote option Work from Office only (Noida location). Join Optum's Chat Support Team this AEP season! Apply now and be part of a fast-paced, tech-driven customer experience team.
Posted 6 days ago
0.0 - 3.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Job Description: We are seeking a dedicated Customer Service Associate to join our team for voice and non-voice support processes. The ideal candidate will provide excellent service by resolving customer queries related to subscriptions, billing, technical issues, and general assistance while maintaining high communication standards. Key Responsibilities: Handle inbound/outbound voice calls and non-voice communication (email/chat) with customers. Address customer inquiries, troubleshoot problems, and provide timely resolutions. Manage subscription and billing-related support. Escalate complex issues to appropriate teams when necessary. Maintain accurate records of customer interactions. Deliver exceptional customer experience with clear and effective communication. What Were Looking For: Strong communication skills in English both spoken and written. A positive attitude and eagerness to learn. Good problem-solving skills and a customer-first approach. Graduation in any discipline except B.Tech, B.Sc, or fresh postgraduates. Flexibility to work in shifts, including weekends. If interested drop your resume to HR-Kanak Kumari Phone-6361345172 or mail on kanak.kumari@firstsource.com Total Rounds: 1. Ai bot call 2. Assessment 3. OPS Round Office Location and Walkin Details: FIRSTSOURCE SOLUTIONS LTD. HR - *Kanak* 3rd floor, Block - Dragon Fly (Last Block). *Brigade Tech Gardens.* Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037. Please mention below details on the CV before submitting. HR - *Kanak* phone-6361345172 *Carry one of the original id proof hard copy along with you.* * Brigade Tech Gardens 1800 102 0115 https://maps.app.goo.gl/LfMaKY839v2e9S1AA Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 6 days ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
TECH MAHINDRA - HIRING For UK VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620636678 YASH HR Team Tech Mahindra
Posted 6 days ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment" Position summary The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. Roles and responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions. Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters. Assume responsibility for work and coordinating efforts. Meeting assigned productivity goals. Adhere to attendance and punctuality norms. Acquiring knowledge & skills of related areas of the process. Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct. Eligibility Criteria: Should be flexible to work in US Night Shifts and Rotational Shifts 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply Max age Limit - 32 years Benefits: Two-way cab facility 5-day work week with 2 weekly offs Attractive incentives and performance-based rewards Night shift allowance Medical insurance& Life insurance 5-STAR rated infrastructure Best Way to Apply: We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 2A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter: Recruiter Name: Divya Contact Number: 8884450920 Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise . Report any fraudulent activity to us immediately at salman.ahmed@sagility.com .
Posted 6 days ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings from FOUNDEVER (Formerly Sitel) ***HIRING FOR WORK FROM HOME, FIRST 3 MONTHS IT WILL WORK FROM OFFICE AFTER 3 MONTHS WORK FROM HOME.HOME *** - Immediate joiner SHIFT :Should be flexible for night shifts and rotational week offs 5 days working and 2 days rotational week off TRANSPORT : Free Door step pick up and drop Cab facility is provided within *25km radius INTERESTED CANDATES ,PLEASE SHARE YOUR UPDATED RESUME TO WHATSAPP NUMBER to JANANI - 9043685348 LOCATION: Ramanujan IT city, Taramani , chennai . Excellent verbal and written communication skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize tasks effectively Patience and empathy for customers Proficiency in customer support software and tools Previous experience in customer service is preferred but not required Respond to customer inquiries via phone and email. Identify and resolve customer issues promptly and effectively. Provide clear and informative solutions to customer problems. Build strong customer relationships through excellent communication and empathy. Document customer interactions and resolutions in our CRM system. Contribute to the improvement of customer support processes and procedures. Meet performance metrics, such as customer satisfaction and first-contact resolution rates..
Posted 6 days ago
0.0 - 5.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
TECH MAHINDRA - HIRING FOR US/UK CUSTOMER SERVICE PROCESS - EXPERIENCED Only Mumbai Location Candidates Can Apply. Key Responsibilities: - Voice Process -Chat process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION: Mumbai Eligibility: Candidates with 6-12 months of international voice process experience are also welcome to Apply for this role Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT : 9921899528-DIVYA Regards, HR Team Tech Mahindra.
Posted 6 days ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Key Responsibilities: Respond promptly and professionally to incoming international calls regarding products, services, orders, billing, technical support, or general inquiries. Make outbound calls for follow-ups, surveys, or issue resolution as required. Understand and address customer concerns with patience, empathy, and clear communication. Provide accurate information and solutions while maintaining compliance with company policies and regulations. Document all interactions, including call details and resolutions, accurately in the CRM system. Collaborate with internal teams to escalate and resolve complex issues. Meet or exceed individual and team targets for call quality, average handling time, and customer satisfaction scores. Stay updated on product knowledge, services, and industry developments relevant to the international clientele. Work flexible shifts to support customers across various global time zones. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 6 days ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Hyderabad, Gurugram
Work from Office
Hi Job Seekers, HIRING FOR BOTH WFH & WFO Job Title: Customer Support Executive (Work From Home & Work From Office) Locations: Work from Home (WFH): Pan India Work from Office (WFO): Hyderabad, Gurgaon, Noida. Work From Home English & Hindi Process Responsibilities: Handle queries and resolve issues in English and Hindi. Ensure smooth and professional communication. Eligibility: Fluency in English and Hindi is a must. Laptop (with i5 processor)and internet connection required. Freshers and experienced candidates welcome. Salary: Upto 2.5 LPA + Quaterly Bonus Work From Home Telugu & English Process Responsibilities: Handle inbound customer queries and concerns in Telugu and English. Provide accurate and timely solutions to customers. Maintain customer satisfaction and service quality. Eligibility: Freshers and experienced candidates can apply. Must be fluent in Telugu and English . Must have a personal laptop (with i5 processor)and Wi-Fi connection . Salary Details: Upto 2.5LPA + Quarterly Bonus applicable Work From Office (WFO) Locations: Hyderabad: Salary up to 4.5 LPA Gurgaon: Salary up to 4 LPA Noida: Salary up to 3.5 LPA Eligibility: Excellent English communication skills required. Comfortable with rotational shifts and week offs . Experience in customer support preferred but not mandatory. Perks & Benefits: Performance-based incentives Quarterly bonus (for select roles) Growth and learning opportunities Stable, full-time employment Interested candidates can share there CV on the below number: 9453915028 (HR Anshika TIwari) 9450957497 (HR Shrasti Pathak) 9026050432 (HR Fehmina) Prefer to call between 10:30AM to 6:30pm only Thanks & Regards Anshika Tiwari (9453915028 ) HR Executive #bpo #customersupport #customerservice #inbound #communicationskills #domesticbpo #internationalbpo #multinationalcompany #multinationalbpo #customerrelation #sales
Posted 6 days ago
1.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
Job Title: Customer Care Executive (Blended Process Inbound & Outbound) Company: Orient Gems & Ornaments Pvt. Ltd. Location: Kolkata Department: Customer Service Experience Required: Minimum 1 Year Qualification: Any Graduate Languages: English, Hindi, Bengali (Fluency Required) Job Summary: Orient Gems & Ornaments Pvt. Ltd. is looking for a dynamic and customer-focused Customer Care Executive to handle inbound and outbound voice calls/Emails . The ideal candidate must have excellent communication skills in English, Hindi, and Bengali and should be capable of managing customer queries, providing product-related information, and ensuring customer satisfaction. Key Responsibilities: Handle incoming calls/emails from customers and resolve queries efficiently and professionally. Make outbound calls for follow-ups, feedback, or promotional purposes. Provide accurate information about products, offers, and services. Address and resolve customer complaints in a timely manner. Maintain a positive and empathetic attitude towards customers at all times. Document all call details and maintain records in the CRM system. Work closely with internal teams to ensure smooth customer service operations. Achieve daily and monthly call targets as defined by the management. Follow company policies and procedures regarding customer interactions. Required Skills and Qualifications: Minimum 1 year of experience in a voice/email process (inbound/outbound). Fluent in English, Hindi, and Bengali both verbal and written. Strong interpersonal and end to end customer handling skills. Good listening and problem-solving abilities. Ability to work under pressure and manage multiple tasks. Proficient in basic computer operations. Proficient in any CRM tools will be added advantage. Graduate in any discipline (mandatory). Preferred Candidate Profile: Prior experience in the Gems & Jewellery, Retail, or Luxury goods or BFSI sector will be an advantage. Customer-centric attitude and a passion for delivering high-quality service. Interested Candidates Please Share Your Resume On hr@orientjewellers.co.in or call/whats app on 8373099937.
Posted 6 days ago
1.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Key Responsibilities: Handle customer queries, complaints, and requests through live chat with professionalism and accuracy. Provide prompt and effective solutions to customer issues related to products, services, orders, payments, or technical difficulties. Communicate clearly and politely with customers from various international regions, adapting tone and language appropriately. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system. Collaborate with other departments (e.g., sales, technical teams) to resolve customer issues efficiently. Meet daily/weekly targets for chat response time, resolution time, and customer satisfaction. Identify common issues and suggest improvements to processes or FAQs to enhance customer experience. Stay updated with product knowledge, company policies, and industry trends relevant to international customers. Maintain professionalism and empathy in handling difficult or irate customers. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 6 days ago
0.0 - 4.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Are you passionate about customer service? Ready to kickstart or grow your career in the BPO industry? Firstsource is conducting a Mega Walk-in Drive for enthusiastic individuals to join our Voice Process Team . Roles & Responsibilities: Handle inbound/outbound customer queries efficiently Provide accurate information and resolve customer issues over calls Maintain a high level of professionalism and customer satisfaction Update customer records in the system accurately Eligibility Criteria: Educational Qualification: Minimum: 10+2 / Diploma / Any undergraduate degree Not Eligible: B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible Candidates from B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field to apply Language Skills: Good communication skills in English (mandatory) Experience: Freshers (except those from restricted domains mentioned above) Experienced candidates in customer support/BPO preferred What We Offer: Competitive salary & incentives Performance-based growth opportunities Supportive work environment Training & development programs Documents to Carry: Updated Resume Government ID Proof (Original) If interested please contact HR-Kanak Kumari Contact no.6361345172 or mail your resume to kanak.kumari@firstsource.com Total rounds=4 1. Ai bot call 2. HR Screening 3. Assessment Round 4. Final Managerial Round Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 6 days ago
3.0 - 7.0 years
5 - 8 Lacs
Chennai
Work from Office
Experience Previous Customer Service Experience: 5 plus years of experience in any customer-facing role, particularly in a contact center environment, is highly valued. Experience in a B2C (Business to Consumer) Setting: Familiarity with handling consumer inquiries, even if theyre not technical in nature, would be an asset. Communication Skills: Fluent English Proficiency: As the role supports U.S. consumers, fluency in English is essential. This includes clear verbal communication, proper pronunciation, and professional tone. Excellent Verbal and Written Communication: Ability to communicate clearly and effectively both over the phone and in writing. This is crucial for maintaining a positive customer experience and resolving issues. Active Listening: Good listening skills are important to understand the customer's concerns and guide them appropriately through non-technical solutions. Cultural Sensitivity: Understanding of U.S. communication styles, expectations, and cultural differences to ensure smooth and effective interactions Shift Assignment: Ability to Work U.S. Hours: Supporting U.S. consumers, the role requires working in shifts that align with U.S. time zones, 8:00AM-6:00PM CST. Customer Service Skills: Strong Customer Focus: Ability to empathize with customers, address their concerns, and deliver excellent customer experience, even if the issue cannot be fully resolved in the first interaction. Patience and Professionalism: Ability to remain calm and professional in all situations, especially when dealing with frustrated or upset consumers. Clear Problem Solving: Ability to provide basic support (e.g., assisting with product inquiries, warranty coverage, registration of products, locate documents) or direct the customer to the appropriate online resources. De-escalation Skills: Ability to manage challenging situations and de-escalate conflicts, ensuring that the consumer feels heard, and their concerns are addressed. Problem-Solving Abilities: A strong ability to analyze issues and provide clear and accurate solutions. Even though its a first-tier role, the ability to handle basic concerns and escalate when necessary is crucial. Call Handling Skills: Efficient in managing call flow, multitasking (e.g., using CRM tools while talking to customers), and maintaining professionalism in every interaction. Conflict Resolution: Ability to de-escalate situations with upset or frustrated consumers and provide satisfactory resolutions.
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Call on 7230906994 (Priyanshi) to apply! We are hiring for an International Voice Process role. Candidates will be responsible for handling customer queries through calls or chats, with a focus on delivering high-quality service. Skills Required: Excellent verbal and written communication skills Strong logical reasoning and analytical abilities Ability to handle customer queries via calls or chats Willingness to work in rotational night shifts (US shift) Eligibility Criteria: Education: PUC/12th Pass , Undergraduates , Graduates (BCom, BBA, BSc, BCA, BE, BTech, BA), and Postgraduates (MBA, MCom) Freshers and experienced candidates are welcome Age Limit: 18 to 30 years Benefits: Free pick-up and drop transport facility Medical Insurance Life Insurance World-class facilities including Cafeteria, Gym, Sports Arena, Amphitheater, and Themed Break-Out Zones
Posted 6 days ago
1.0 - 6.0 years
3 - 5 Lacs
Pune, Ahmedabad
Hybrid
Hybrid Job Opportunity! International Voice process International Customer Support So many benefits and cab facility is available Pune and Ahmedabad
Posted 6 days ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Role & responsibilities Greeting from Access healthcare! Excellent English Communication Skills Required; Candidates must speak English without any grammatical errors. Must be ready to work in Night shift Experience Any freshers or Candidates with 1 to 2 years experience in any other domain are eligible CTC Offered 2.5 Lacs to 3 Lacs (Will be finalized based on experience and interview scores) Free Transportation - Both pick up and drop will be provided Work Location Chennai No WFH, Must be ready to report office from day 1 Interview Process Video conference interview. Nature of Job US Healthcare Process (B2B Call) , Prior knowledge in medical Billing is not required , We will train you from Scratch No Sales / Marketing calls Interested Candidates drop your resume to this below given Contact number & refer your friends for this position. Gayathri-9944961774
Posted 6 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base
Posted 6 days ago
0.0 - 3.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line : Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line : Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off : 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Priscilla- 7900113531 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education: UG Graduation Not Required "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 6 days ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Goregaon
Work from Office
Hiring for Multiple Processes – Immediate Joiners! Openings in Travel, Customer Service, Chat, Healthcare, Banking. HSC/Grads, Freshers/Experienced welcome. Good English needed. Salary up to 42K + perks. Mumbai/Thane/Navi Mumbai. Apply now!
Posted 6 days ago
1.0 - 6.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Responsibilities: * Manage international customer queries via phone and email * Provide exceptional support within SLA guidelines * Collaborate with cross-functional teams on process improvements Performance bonus
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Job Title: Sales Executive CTC: 2.55-4 LPA + Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Why Join Us? Competitive salary with high incentives. Work with global clients in a dynamic environment. Fast-track career growth and learning opportunities. Supportive and performance-driven culture. About Policybazaar Policybazaar is Indias leading insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information.With a wide range of insurance products, including life, health, car, and home insurance, Policybazaar has transformed the way people make decisions about their insurance needs. We leverage technology to create a seamless and customer-friendly experience, ensuring that our clients are always empowered to make the right choices.As an innovative, fast-growing company, we are committed to providing growth opportunities , dynamic work culture , and learning experiences to our employees. Join us, and be part of a team that is leading the way in revolutionizing the insurance sector. Contact Person- Anjali - 8826269231 OR anjalikumari@policybazaar.com
Posted 6 days ago
0.0 - 5.0 years
3 - 6 Lacs
Noida, Gurugram
Work from Office
Grads Salary up to 20- 45.5 k + incentives + variables Job location - Gurgaon and noida 5days working Work from Office Very good communication skills Call for more details HR Vibha - 7042422770
Posted 6 days ago
1.0 - 6.0 years
3 - 4 Lacs
Pune
Work from Office
Requirements for International voice Process * US Process * Excellent Communication skills * 5 Days Working * Atleast 6 month International chat experience required * Graduation * immediate joiners * virtual interview HR Yojita 9713451996 Required Candidate profile Excellent verbal and written communication * Graduate - 6 month experience required Looking for immediate joiners
Posted 6 days ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Customer Support Executive || Domestic / International Voice (WFH&WFO) || Hybrid Employment Type: Full-Time & Contract Work Mode: Work from Home & Work from Office Work from Home (WFH) Employment Type: 6 Months Contract Process: Domestic Voice/International Voice Salary: 14,000 to 18,000 (Take Home Per month) Education: Any Graduate Experience: Freshers & Experienced (6months-12months into Customer Support) Location: PAN India. Requirements: Need to have personal Laptop/Desktop with good internet connection Strong verbal communication in Hindi & English Willingness to work in rotational shifts Work from Office (WFO) Employment Type: Full-Time Process: International Voice/Customer Support Salary: 3.0 LPA 5.5 LPA (based on experience & last drawn) Education: Graduates & Undergraduates both eligible Experience: Freshers & Experienced ( 1 year into Customer Support/International Voice) Location: Hyderabad. Requirements: Excellent communication skills in English like C2 level (mandatory) Comfortable with night shifts and rotational offs Prior international voice experience is a plus Key Responsibilities (Both Roles): Handle customer queries via phone calls professionally and promptly Resolve customer complaints, provide appropriate solutions and alternatives Maintain customer satisfaction and service quality Record customer interactions accurately using internal systems How to Apply: Send your updated resume to : Shruthi G: 9154023717 (or) share updated resumes on shruthig.axis@gmail.com
Posted 6 days ago
0.0 - 4.0 years
6 - 9 Lacs
Mumbai, New Delhi, Pune
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location- Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 6 days ago
0.0 - 4.0 years
5 - 8 Lacs
Mumbai, New Delhi, Pune
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location- Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 6 days ago
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