International BPO

Company Description

Arise Solutions is a distinguished recruitment and staffing firm known for delivering exceptional services across industry verticals. With a team comprising expert consultants and industry specialists, we provide end-to-end sourcing solutions tailored to meet the specific needs of businesses globally. Our organization is committed to a client-centric approach, ensuring that we meet tight deadlines with efficiency and professionalism. Trusted by global leaders, we specialize in offering cost-effective and scalable solutions, whether on-site or offshore, aligned with our clients' business requirements.

Role Description

This is a full-time, on-site role for an International BPO position at Arise Solution, located in Vadodara. Responsibilities include delivering excellent customer service to international clients, managing and resolving customer queries effectively, working with sales teams to achieve targeted goals, and providing analytical support for decision-making processes. Collaboration with team members and ensuring adherence to company policies and standards are integral aspects of the role.

Qualifications

• Proficiency in Communication and excellent Customer Service skills
• Strong Analytical Skills for problem-solving and decision-making
• Experience or knowledge in Sales practices and strategies
• Basic understanding or experience in Finance is a plus
• Ability to work effectively in a fast-paced, dynamic environment
• Willingness and flexibility to work in an on-site setup based in Vadodara
• Bachelor’s degree or equivalent experience preferred