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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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International Blended & Chat Process Professional

International Blended & Chat Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

1 - 4 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

chat process inbound customer service customer relationship inbound voice process customer service customer support bpo customer service international call center voice process customer management voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues through various channels, including chat and blended processes.
Provide exceptional customer service and ensure high levels of satisfaction.
Collaborate with team members to achieve process goals and objectives.
Maintain accurate records of customer interactions and transactions.
Identify and escalate complex issues to senior team members when necessary.
Continuously improve knowledge and skills to stay current with industry trends and best practices.

Job Requirements

Excellent communication and interpersonal skills are required.
Ability to work in a dynamic and rapidly changing environment.
Strong problem-solving and analytical skills are essential.
Proficiency in using computer applications and software is necessary.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills are vital.
A graduate degree is required.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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