International Account Manager

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for client acquisition by identifying and targeting new business opportunities within assigned markets. Engage with potential clients through cold calls, emails, and networking to drive sales growth. In addition, you will need to focus on account management by building and maintaining strong, long-term relationships with existing clients. Act as the primary point of contact for assigned accounts, ensuring customer satisfaction and identifying opportunities for upselling and cross-selling Onextel's products and services. Negotiation & Closing will be a crucial part of your role, as you will lead contract negotiations, prepare proposals, and close deals. Ensure smooth transitions from sales to the implementation team, making sure client expectations are set and met. Collaboration is key, as you will work closely with internal teams such as marketing, product, and customer success to deliver exceptional customer experiences. Provide feedback on market trends, client feedback, and competitive intelligence to help shape the company's offerings. You will also be responsible for Reporting & Analysis by maintaining accurate records of all sales activities, customer interactions, and opportunities in CRM tools. Provide regular updates to leadership on sales performance, forecasts, and key metrics. To be successful in this role, you should have a minimum of 2 to 5 years of experience in sales or account management in the CPaaS (Communications Platform as a Service) industry. Familiarity with the messaging, communications, or digital marketing industry is preferred. Experience in selling CPaaS solutions, mobile messaging platforms, or omnichannel marketing solutions is a plus. Strong communication and interpersonal skills are essential, along with the ability to build relationships with senior decision-makers. Excellent negotiation, presentation, and closing skills are also required. A solid understanding of digital communication technologies and platforms (SMS, email marketing, APIs, mobile applications) is preferred. You should be customer-focused with the ability to manage and prioritize multiple client relationships and understand their unique business needs. Having a proven track record of meeting or exceeding sales targets and KPIs is crucial. Ability to work independently and as part of a team in a fast-paced, target-driven environment is necessary. A Bachelor's degree in Business, Marketing, or a related field is required. An MBA or relevant certifications are a plus.,

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