About Servify: Servify is a global product lifecycle management company, operating across 3 continents (in India, North America, Europe and MENA), that focuses on designing as well as administering custom product protection programs and exchange/upgrade programs for carriers, OEM brands, and retailers. We have cultivated a diverse, global client portfolio that includes global fortune 100 companies, OEMs (with more than 87% global mobile phone market share including the likes of Apple and Samsung), and more than 75 other brands to support their product care solutions.Servify protects tens of millions of devices across the globe and supports distribution of device protection products in over 200,000+ retail outlets globally. Position Summary: Responsible for identifying cell phone problems, fixing issues, running tests, assessing functionality, replacing parts, and maintaining repair records and maintain the positive interaction with customers. Key Responsibilities: Diagnose, troubleshoot and repair mobile devices. Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries. Able to interact positively with customers at the storefront and over the phone. Ability to multi-task between repairs and customer service Maintain and use repair tools and equipment. Including software and in-store POS system to track repair tickets and inventory Strategically plan the order of operations to ensure a successful repair. Provide estimates and quotes after proper diagnosis. Technical query support Microscopic Board work: component replacement Hand-solder SMT components, remove and Microscopic Board work: component replacement Hand-solder SMT components, remove and replace thru-hole comp without board damage solder wires and cables. Final Quality check after Repair. Requirements: Bachelors degree / Diploma in Telecommunication or related field. 3 years of experience working as a Field Engineer / Technician or a similar position in the technical department Experience on Audio Product technical repairing and troubleshooting is preferable. Analytical abilities and problem-solving skills, Exceptional verbal, and written communication skills Experience using computerized diagnostic tools is an advantage.

About Servify:Servify is a global product lifecycle management company, operating across 3 continents (in India, North America, Europe and MENA), that focuses on designing as well as administering custom product protection programs and exchange/upgrade programs for carriers, OEM brands, and retailers. We have cultivated a diverse, global client portfolio that includes global fortune 100 companies, OEMs (with more than 87% global mobile phone market share including the likes of Apple and Samsung), and more than 75 other brands to support their product care solutions.Servify protects tens of millions of devices across the globe and supports distribution of device protection products in over 200,000+ retail outlets globally. Position Summary:The Marketing Manager is responsible for developing and executing Servify's overall marketing strategy, encompassing brand management, social media marketing, supporting sales efforts through marketing collateral and engagement programs, driving internal communications, and contributing to PR and thought leadership initiatives. The ideal candidate is a strategic thinker, a skilled communicator, and a data-driven marketer with a passion for building brands and driving business growth. Responsibilities:1. Brand Marketing:Lead the ideation and execution of brand marketing campaigns for Servify, ensuring alignment with overall marketing objectives.Own the entire 360-degree campaign process, including media planning and placement.Track and analyze the performance of brand marketing campaigns, providing regular reports and insights.2. PR & Thought Leadership Support:Collaborate with the PR agency to define and execute Servify's PR strategy.Ideation and creation of though leadership pieces across articles, reports.Manage and curate the company blog, based on industry insights, ensuring content is aligned with brand messaging and SEO best practices.Track and analyze PR results, providing regular reports and insights.3. Social Media Management:Engage with an agency (or manage in-house) to define and execute the social media strategy and management for Servify across LinkedIn, Instagram, YouTube, and Facebook.Ensure social media strategy and creative content are customized for each channel and target audience.Oversee the creation of engaging and informative social media content (text, images, videos, etc.).Monitor social media channels for trends, feedback, and opportunities for engagement.Manage social media budget and track campaign performance4. Sales Support:Work closely with the sales and channel teams to provide POS collateral support, ensuring materials are aligned with brand guidelines and sales objectives.Track the performance of marketing campaigns and creatives, providing regular reports and insights to the sales team.Launch engagement programs and contests for POS executives to incentivize sales of Servify's products.Support sales teams in planning and executing Rewards & Recognition (RnR) programs, events, and collateral development.Work closely with the sales team to build case studies, client testimonials for Servify.5. Internal Communications:Collaborate with the HR team on internal employee engagement activities, contributing marketing expertise and resources.Manage the company LinkedIn page in collaboration with HR, identifying content pegs and promoting employee stories.Support internal events, branding initiatives, and employee recognition programs. Qualifications:Bachelor's degree in Marketing, Communications, or a related field.6-8 years of experience in brand management, social media marketing, and/or digital marketing.Proven track record of developing and executing successful brand and social media strategies.Strong understanding of online reputation management principles and best practices.Experience managing social media agencies or internal teams.Excellent writing, communication, and presentation skills.Data-driven mindset with the ability to analyze campaign performance and make data-informed decisions.Complete ownership and driven to execute tasks independently, from ideation to completion.Ability to work independently and collaboratively in a fast-paced environment.Proficiency in social media management tools, analytics platforms, and Microsoft Office Suite.Experience with graphic design and video editing software (a plus).

Key Responsibilities:Lead the product strategy and roadmap for AI-powered features across our platformIdentify opportunities to implement AI solutions in areas such as claims adjudication, fraud prediction, customer experience optimisation, operational excellence and process innovation.Collaborate with data science teams to develop and implement ML models that improve service delivery efficiencyWork closely with cross functional teams to understand their needs and integrate AI solutions that enhance the capabilities of different modules of the platform.Define product requirements and success metrics for AI initiativesCoordinate with engineering teams to ensure successful development and deployment of AI featuresMonitor AI product performance and iterate based on data-driven insightsDrive the adoption of AI features across our platform Required Qualifications:4-6 years of product management experience, with at least 2 years focusing on AI/ML productsStrong understanding of machine learning concepts, especially LLMs, and applicationsExperience with data-driven decision making and analyticsTrack record of successfully launched productsExcellent stakeholder management and communication skillsBachelor's degree in Computer Science, Engineering, or related field

About Servify: Servify is a global product lifecycle management company, operating across 3 continents (in India, North America, Europe and MENA), that focuses on designing as well as administering custom product protection programs and exchange/upgrade programs for carriers, OEM brands, and retailers. We have cultivated a diverse, global client portfolio that includes global fortune 100 companies, OEMs (with more than 87% global mobile phone market share including the likes of Apple and Samsung), and more than 75 other brands to support their product care solutions.Servify protects tens of millions of devices across the globe and supports distribution of device protection products in over 200,000+ retail outlets globally. Position Summary: To look after the international accounting aspects of the company and help in the finalisation of books. Key Responsibilities: End-to-end Advanced Accounting and Finalisation Sound knowledge of accounting entries and transaction flows Knowledge of Deferred Revenue & Cost Documentation and Filing of Records Assisting in Audit and allied activities including preparation of FS as per IFRS / IND AS Preparation of monthly MIS (International Geographies) Oversee international accounting and compliance with local GAAP Assist business in finalization of contracts with prospective customer Reconciliation and follow up with customer for collection of outstanding receivables Oversight over accounts payable and timely processing of payments to partners Other matters as and when required Requirements: Candidate should be CA-Inter Pass Sound knowledge of Excel and Tally Experience in Oracle Fusion / SAP is added advantage Analytical, organisation, and interpersonal skills Willing to adapt quickly and work under pressure Internally motivated to seek out answers, generate ideas, and develop new skills Show more Show less

About Servify Servify is a global product lifecycle management company, operating across 3 continents (in India, North America, Europe and MENA), that focuses on designing as well as administering custom product protection programs and exchange/upgrade programs for carriers, OEM brands, and retailers. We have cultivated a diverse, global client portfolio that includes global fortune 100 companies, OEMs (with more than 87% global mobile phone market share including the likes of Apple and Samsung), and more than 75 other brands to support their product care solutions. Servify protects tens of millions of devices across the globe and supports distribution of device protection products in over 200,000+ retail outlets globally. Position Summary End-to-end accounting, financial reporting, and compliance across international geographies. This role involves finalisation of accounts, audit support, MIS reporting, and oversight of accounts receivable/payable. The ideal candidate will have a deep understanding of accounting transactions, deferred revenue & costs, IFRS/IND AS, and local GAAP compliance. Key Responsibilities End-to-end Advanced Accounting and Finalisation. Sound knowledge of accounting entries and transaction flows. Knowledge of Deferred Revenue & Cost. Documentation and Filing of Records. Assisting in Audit and allied activities including preparation of FS as per IFRS / IND AS Preparation of monthly MIS (International Geographies) Oversee international accounting and compliance with local GAAP Assist business in finalisation of contracts with prospective customer. Reconciliation and follow up with customer for collection of outstanding receivables. Oversight over accounts payable and timely processing of payments to partners. Other matters as and when Candidate should be CA Sound knowledge of Excel and Tally. Experience in Oracle Fusion / SAP is added advantage. Analytical, organisation, and interpersonal skills. Willing to adapt quickly and work under pressure. Internally motivated to seek out answers, generate ideas, and develop new skills. (ref:iimjobs.com) Show more Show less

Reports to: Senior Manager - International Accounts Department: Finance, Legal & Secretarial Band: D Role Type: Individual Contributor POSITION SUMMARY To look after the international accounting aspects of the company and help in the finalization of books. KEY RESPONSIBILITIES 1. End-to-end Advanced Accounting and Finalisation 2. Sound knowledge of accounting entries and transaction flows 3. Knowledge of Deferred Revenue & Cost 4. Documentation and Filing of Records 5. Assisting in Audit and allied activities including preparation of FS as per IFRS / IND AS 6. Preparation of monthly MIS (International Geographies) 7. Oversee international accounting and compliance with local GAAP 8. Assist business in finalization of contracts with prospective customer 9. Reconciliation and follow up with customer for collection of outstanding receivables 10. Oversight over accounts payable and timely processing of payments to partners 11. Other matters as and when required Requirements ESSENTIAL 1- Candidate should be CA-Inter Pass 1. Sound knowledge of Excel and Tally 2. Experience in Oracle Fusion / SAP is added advantage 3. Analytical, organisation, and interpersonal skills. 4. Willing to adapt quickly and work under pressure. 5. Internally motivated to seek out answers, generate ideas, and develop new skills

Position Summary: We are seeking a creative and tech-savvy Visual Designer with expertise in AI-powered design tools and traditional design software. This role combines the ability to create impactful visual content using platforms like Mid-journey and Adobe Firefly with strong storytelling, brand alignment, and multimedia design skills. The ideal candidate will bring a deep understanding of evolving AI design trends, a keen eye for aesthetics, and the ability to craft consistent, engaging visuals across digital and print formats to elevate Servify’s brand presence. Key Responsibilities : 1.AI-Powered Visual Creation: Use AI design tools like Mid-journey, Adobe Firefly, and Canva AI to make eye-catching graphics that grab attention and spark interest. Generate multiple design options and iterate quickly based on feedback. Develop a deep understanding of AI design tools and stay up-to-date on the latest advancements 2.Brand Identity & Visual Storytelling: Design visuals that clearly show what Servify stands for and what makes it unique. Ensure all visual content is aligned with brand guidelines and target audience preferences. Maintain a consistent visual style across all marketing channels. Manage project timelines and communicate progress with the team and other stakeholders. 3.Traditional Design & Video Skills: Work with design software like Photoshop, Illustrator, InDesign, Premiere Pro, or After Effects to improve AI-generated content or create designs and videos from scratch when needed. Get designs ready for different uses like websites, social media, print materials, and videos. Maintain a visual database of photos and visual assets. Requirements : Degree in Commercial Arts, Graphic Design, Visual Communication, or a related field. 4-6 years of experience as a visualiser with a reputed agency. Proven experience in graphic design and video creation/editing, with a portfolio showcasing a strong understanding of visual principles, typography, layout, and video production techniques. Demonstrated experience using AI design tools (Mid-journey, Adobe Firefly, Canva AI, etc.) to create visual content. A strong understanding of branding principles and marketing best practices. A passion for learning and experimenting with new technologies. Location: Andheri East, Mumbai Show more Show less

Position Summary: We are seeking a qualified Company Secretary (ICSI member) with 1–3 years of post-qualification experience in a private or public limited company or a firm of practicing company secretaries. The role involves supporting the Legal and Secretarial team while working closely with the Treasury and Finance teams on compliance, governance, and regulatory matters. Key Responsibilities : Ensure timely compliance with all statutory and regulatory requirements for Servify group entities under the Companies Act, 2013, and applicable international laws. This includes maintaining corporate records, statutory registers, and preparing/drafting notices, agendas, minutes, and resolutions for Board and shareholder meetings. Manage event-based and annual filings with relevant regulatory authorities in India and overseas, including annual returns, regulatory submissions under the Companies Act, 2013, FEMA regulations for FDI/ODI transactions, and other jurisdiction-specific legal requirements. Support capital-raising and fund infusion activities across Servify group entities, both in India and globally. Assist in stakeholder relationship management, including addressing shareholder queries and processing related requests. Support due diligence processes and audits for Servify group entities across domestic and international jurisdictions. Requirements : Qualified Company Secretary with 1–3 years of post-qualification experience LLB degree preferred (not mandatory) Strong understanding of the Companies Act, 2013, FEMA regulations, and SEBI Laws Ability to work independently and collaborate effectively with both internal and external stakeholders Location: Andheri East, Mumbai Show more Show less

About Servify: Servify is a global product lifecycle management company, operating across 3 continents (in India, North America, Europe and MENA), that focuses on designing as well as administering custom product protection programs and exchange/upgrade programs for carriers, OEM brands, and retailers. We have cultivated a diverse, global client portfolio that includes global fortune 100 companies, OEMs (with more than 87% global mobile phone market share including the likes of Apple and Samsung), and more than 75 other brands to support their product care solutions.Servify protects tens of millions of devices across the globe and supports distribution of device protection products in over 200,000+ retail outlets globally. Position Summary: The Marketing Manager is responsible for developing and executing Servify's overall marketing strategy, encompassing brand management, social media marketing, supporting sales efforts through marketing collateral and engagement programs, driving internal communications, and contributing to PR and thought leadership initiatives. The ideal candidate is a strategic thinker, a skilled communicator, and a data-driven marketer with a passion for building brands and driving business growth. Responsibilities: 1. Brand Marketing: Lead the ideation and execution of brand marketing campaigns for Servify, ensuring alignment with overall marketing objectives. Own the entire 360-degree campaign process, including media planning and placement. Track and analyze the performance of brand marketing campaigns, providing regular reports and insights. 2. PR & Thought Leadership Support: Collaborate with the PR agency to define and execute Servify's PR strategy. Ideation and creation of though leadership pieces across articles, reports. Manage and curate the company blog, based on industry insights, ensuring content is aligned with brand messaging and SEO best practices. Track and analyze PR results, providing regular reports and insights. 3. Social Media Management: Engage with an agency (or manage in-house) to define and execute the social media strategy and management for Servify across LinkedIn, Instagram, YouTube, and Facebook. Ensure social media strategy and creative content are customized for each channel and target audience. Oversee the creation of engaging and informative social media content (text, images, videos, etc.). Monitor social media channels for trends, feedback, and opportunities for engagement. Manage social media budget and track campaign performance 4. Sales Support: Work closely with the sales and channel teams to provide POS collateral support, ensuring materials are aligned with brand guidelines and sales objectives. Track the performance of marketing campaigns and creatives, providing regular reports and insights to the sales team. Launch engagement programs and contests for POS executives to incentivize sales of Servify's products. Support sales teams in planning and executing Rewards & Recognition (RnR) programs, events, and collateral development. Work closely with the sales team to build case studies, client testimonials for Servify. 5. Internal Communications: Collaborate with the HR team on internal employee engagement activities, contributing marketing expertise and resources. Manage the company LinkedIn page in collaboration with HR, identifying content pegs and promoting employee stories. Support internal events, branding initiatives, and employee recognition programs. Qualifications: Bachelor's degree in Marketing, Communications, or a related field. 3+ years of experience in brand management, social media marketing, and/or digital marketing. Proven track record of developing and executing successful brand and social media strategies. Strong understanding of online reputation management principles and best practices. Experience managing social media agencies or internal teams. Excellent writing, communication, and presentation skills. Data-driven mindset with the ability to analyze campaign performance and make data-informed decisions. Complete ownership and driven to execute tasks independently, from ideation to completion. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in social media management tools, analytics platforms, and Microsoft Office Suite. Experience with graphic design and video editing software (a plus). Show more Show less

Position Summary We are seeking a qualified Company Secretary (ICSI member) with 1-3 years of post-qualification experience in a private or public limited company or a firm of practicing company secretaries. The role involves supporting the Legal and Secretarial team while working closely with the Treasury and Finance teams on compliance, governance, and regulatory matters. Key Responsibilities Ensure timely compliance with all statutory and regulatory requirements for Servify group entities under the Companies Act, 2013, and applicable international laws. This includes maintaining corporate records, statutory registers, and preparing/drafting notices, agendas, minutes, and resolutions for Board and shareholder meetings. Ensure timely compliance with all statutory and regulatory requirements for Servify group entities under the Companies Act, 2013, and applicable international laws. This includes maintaining corporate records, statutory registers, and preparing/drafting notices, agendas, minutes, and resolutions for Board and shareholder meetings. Manage event-based and annual filings with relevant regulatory authorities in India and overseas, including annual returns, regulatory submissions under the Companies Act, 2013, FEMA regulations for FDI/ODI transactions, and other jurisdiction-specific legal requirements. Support capital-raising and fund infusion activities across Servify group entities, both in India and globally. Assist in stakeholder relationship management, including addressing shareholder queries and processing related requests. Support due diligence processes and audits for Servify group entities across domestic and international Qualified Company Secretary with 1-3 years of post-qualification experience. LLB degree preferred (not mandatory). Strong understanding of the Companies Act, 2013, FEMA regulations, and SEBI Laws. Ability to work independently and collaborate effectively with both internal and external stakeholders. East, Mumbai (ref:iimjobs.com) Show more Show less