Internal Communications Specialist

Key Responsibilities

Internal Communications & Employer Branding

• Design and execute internal communication plans aligned with business priorities in an agile and adaptive manner.
• Create engaging content (newsletters, intranet posts, emailers, videos, infographics) that resonates across diverse employee groups.
• Support with leadership for messaging, town halls, and change communication campaigns that build transparency and trust.
• Collaborate with HR and Marketing to drive employer branding across internal channels and external platforms (LinkedIn, careers page, etc.).
• Capture and amplify employee stories, program highlights, and culture narratives to strengthen engagement.

Learning Content Management

• Manage end-to-end learning content development by partnering with internal SMEs and external agencies.
• Design and deliver modular learning resources (micro-learning, learning aids, toolkits, and collaterals) to support agile capability building.
• Leverage LMS platforms to curate, upload, and manage content while tracking adoption, completion, and learner feedback.
• Build dashboards and insights to continuously improve learning effectiveness and scale reach.
• Ensure a balance of speed, quality, and adaptability in delivering learning solutions.

Key Skills & Competencies

• Strong written communication and storytelling skills.
• Basic understanding of design and content tools like Canva, PPT, Illustrator, Photoshop and video editing tools.
• Familiarity with LMS platforms, content management, and reporting.
• Ability to simplify and adapt communication for diverse workforce groups (plant, sales).
• Balance of creativity with data-driven execution.
• Collaborative, detail-oriented, and stakeholder-focused.