Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 50 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 4,500 worldwide employees who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players who inspire one another and drive results for the business and our customers.
As a member of the Product Operations and Learning Team, you will be responsible for producing high-quality documentation for Epicor products . You will work within R&D project teams to produce various types of documentation such as implementation guides , user guides, how-to articles, and process walkthr oughs . Your skills and knowledge of technical writing practices will help support the content team and contribute to content development . You will also work with B usiness A nalysts, D evelopers , and QA T esters to ensure our applications have the required documentation to inform and support our customers.
Does this sound like you? Good, keep reading!
What You Need to Succeed:
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Experience in Jira, Microsoft Suite, Adobe Suite, WalkMe , and Storyline 3 60 is a plus
Additional Desired Characteristics:
At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We re Proactive, Proud, Partners .
Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
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Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
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Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Swetha Muralidharan