Designation : Virtual Jewellery Consultant Work Model : Onsite (6 Days working) 10:30 to 7 PM Location : Raniwala Jewellers , Hawa Sadak , Jaipur (Rajasthan) Role Overview: We are looking for a confident, customer-focused, and well-presented Virtual Jewellery Consultant to provide expert assistance to customers via video, chat, and phone. The ideal candidate will have a passion for jewellery, excellent communication skills, and the ability to guide customers through their purchase journey with empathy and product expertise. Key Responsibilities: Customer Consultation & Sales: • Engage with customers via calls, phone, and chat to understand their requirements and recommend suitable jewellery pieces. • Provide detailed product information, pricing, customization options, and after-sales services. • Build trust and relationships with customers to drive conversions and repeat business. • Offer styling advice, occasion-specific suggestions, and gifting recommendations. Coordination & Reporting: • Collaborate with the inventory, logistics, and operations team to ensure timely order fulfillment and issue resolution. • Maintain accurate records of customer interactions and sales using CRM tools. Qualifications & Requirements: Graduate in any discipline (a background in fashion, jewellery, or design is a plus). Strong command over English and Hindi (other regional languages are a plus). Excellent communication and interpersonal skills with a strong customer-first attitude. Comfortable using video conferencing tools, CRM software, and digital catalogs. Self-motivated, presentable, and able to work independently in a remote setup.
Designation : National Retail Expansion Manager Location: Jaipur Travel: 15-20 Days Per Month Job Description :- Store Launch & Expansion: - Lead end-to-end execution of new store setups in various cities - from site readiness to final launch - Collaborate with design, VM, IT, and admin teams for smooth store rollouts - Create and standardize SOPs for launching new stores Multi-City Retail Operations: - Own and manage daily store operations across newly launched locations - Coordinate with cross-functional teams to ensure smooth functioning - Implement retail SOPs and ensure brand consistency Sales Execution & Performance: - Drive sales performance and target achievement for each new store - Analyze store KPIs (footfalls, conversions, ASP, ATV) and take timely action - Support marketing efforts for city-specific customer acquisition Team Management & Training: - Hire, train, and supervise store staff in new cities - Ensure high levels of customer service and in-store discipline - Conduct regular training on brand standards, grooming, and customer engagement Reporting & Insights: - Provide weekly/monthly dashboards on store performance - Offer insights and suggestions to leadership based on market and city trends Skills Required :- Strong in Operations, Retail and Execution Process. Willingness to Travel Hands On Experience in multi-city Jewellery store management. Expertise at cross-functional coordination and team development