Retail jewellery consultant

Job Title:

Location:

Experience :

Employment Type:

Job Summary:

Join Team RANIWALA 1881 as a Sales Maverick! We’re on the hunt for those with the charm to dazzle and the zeal to close high-value deals. If your passion for sales is as infectious as your enthusiasm, and you believe every customer interaction is a stage to shine, you might just be the superstar we’re looking for. Gear up for an exhilarating ride in the realm of luxury jewels where your sales flair meets our magnificent jewels.

KRA – Retail Jewelry Consultant

• Attend and assist walk-in customers at the showroom with professionalism.
• Handle customer interactions through social media, WhatsApp, calls, emails, and video.
• Provide personalized style and product consultancy to drive sales.
• Ensure customer satisfaction by addressing queries and requests promptly.
• Achieve sales targets through upselling and cross-selling opportunities.
• Maintain accurate records of customer interactions and feedback.
• Coordinate with relevant departments for customer-specific requirements.
• Represent the brand at exhibitions, shows, and pop-ups when required.

Qualifications:

• Effectively manage customer interactions, track leads, and enhance customer relationships.
• Strong interpersonal and communication skills, both written and verbal, to engage effectively with HNI clientele.
• A keen understanding of the luxury and lifestyle sector, including the latest industry trends and customer preferences.
• Problem-solving abilities and the capacity to handle customer inquiries and resolve issues efficiently.
• Bachelor's degree in Business, Marketing, or a related field is preferred

Must have skills :

1. Customer Service skills

2. Excellent communication and interpersonal skills

3. Knowledge of jewelry trends and styles

4. Experience in the luxury industry and in sales