Intern - Presales

Amura Marketing Technologies

0 - 1 years

0 Lacs

pune

Posted:3 days ago| Platform:

Apply

Skills Required

outbound intern telecalling ups presales customer service crm

Work Mode

Work from Office

Job Type

Internship

Job Description

Handle outbound and inbound customer calls on behalf of the Symphony team.
Provide clear and accurate information about Symphony s products/services.
Assist customers with basic queries, product details, and service-related questions.
Record customer interactions, feedback, and follow-up requirements in the system.
Follow calling scripts and service guidelines provided by Symphony.
Ensure timely follow-ups with customers to close queries or gather required details.
Escalate complex issues to the appropriate Symphony support teams when needed.
Maintain professionalism, courtesy, and brand alignment during every interaction.
Achieve daily/weekly call and follow-up targets.

Requirements:

Good verbal communication skills (English and local language).
Basic computer knowledge and ability to update CRM/call logs.
Customer-first attitude with polite and confident communication.
Prior telecalling/customer service experience preferred.
Ability to understand product information and explain it clearly to customers.

More Jobs at Amura Marketing Technologies

Sr Executive - Account Management (Marketing)

Pune, Maharashtra, India

2 - 3 yrs

Salary: Not disclosed

Sr. SEO

Pune

2 - 4 yrs

INR 4 - 6 Lacs

Intern - QA

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Intern - PPC

Pune

Experience: Not specified

Salary: Not disclosed

Marketing Operations

Pune

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.