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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As the Systems Support Manager for Collections and Editor Lifecycle System at Springer Nature Technology and Publishing Solutions in Pune, you will play a crucial role in managing the Salesforce support team for the Publishing Performance & Intelligence (PP&I) instances. Your primary responsibility will be to establish and maintain a support framework to offer timely assistance to business users within the Research Publishing teams overseeing Collections and Editors onboarding. You will also be responsible for maintaining the operational relationship with third-line support suppliers, system administration, governance, and onboarding training activities. Your key responsibilities will include collaborating with the 2nd and 3rd line support teams, Global Business Systems (GBS), Product Manager, and Subject Matter Experts to prioritize user-side change requests, managing user engagement activities, coordinating onboarding training programs, tracking and reporting user-reported tickets, ensuring proper user access management, maintaining documentation, and exploring opportunities for technology integration. Key Relationships: - Product Manager, Collections and Editor Lifecycle System - Director, Centre of Excellence, PP&I - PP&I Editorial Engagement Teams - PP&I Collections Management & Acquisition Teams - PP&I Centre of Excellence team - SN Global Business Systems - Publishing representatives Experience, Skills & Qualifications: - Experience: 5+ years in Customer Support-related functions, preferably in digital platform management - Salesforce Administrator Certification preferred; experience with other CRM systems is an advantage - Experience with third-party relationship management - Knowledge of best practices in agile development frameworks - Basic understanding and interest in change management concepts and techniques Skills: - Data-driven and analytical - Excellent intercultural skills for working in a global company - Strong stakeholder management skills for working in a global company - Proactive self-starter with the ability to make informed decisions aligned with the strategic direction of PP&I - Service-minded - Out-of-the-box thinking and willingness to continuously improve processes and workflows Qualifications: - Bachelor's degree or equivalent Desirable: - Adaptability and growth mindset - Commitment to self-development Springer Nature values diversity, inclusivity, and the empowerment of its colleagues. If you have any access needs related to disability, neurodivergence, or a chronic condition, please contact us for necessary accommodations. To learn more about career opportunities at Springer Nature, visit our website at https://careers.springernature.com/.,

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7.0 - 11.0 years

0 Lacs

haryana

On-site

At Jacobs, we are dedicated to challenging today in order to reinvent tomorrow. Our focus is on solving the world's most critical problems, from thriving cities to resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing. We are committed to turning abstract ideas into realities that have a transformative impact on the world for good. In this role, you will have a significant impact by managing Building Information Modeling (BIM), coordination, modeling, and project delivery. Your responsibilities will include: - Developing Digital Management Plans for the design of large civil structures such as bridges, highway assets, and retaining walls. - Setting up Revit models in BIM360 to ensure they are usable by various stakeholders, including clients, architects, and engineers. - Coordinating with other disciplines by federating models and providing basic Revit training to drafters and engineers. At Jacobs, we prioritize collaboration and recognize the importance of in-person interactions for our culture and client delivery. We support our employees through a hybrid working policy, which allows them to split their work week between Jacobs offices/projects and remote locations, enabling them to produce their best work. Qualifications for this role include: - A polytechnic diploma or qualification in Engineering. - A minimum of 7+ years of strong working experience in modeling (Revit, BIM 360, Bluebeam, Dynamo, etc.). - Experience in modeling, documentation, and delivering bridge and civil structures projects in Revit, with a preference for international project delivery experience. - Knowledge of Autodesk Navisworks, including experience in running clash detection and producing clash reports. - Strong interpersonal and intercultural skills, along with attention to detail and strong analytical abilities. If you are looking to make a difference in the world through innovative problem-solving and collaboration, we invite you to consider joining our team at Jacobs.,

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5.0 - 9.0 years

0 Lacs

tamil nadu

On-site

As a Finance and Accounting Specialist at Siemens Gamesa Renewable Energy, you will play a key role in enhancing project profits and improving customer satisfaction by collaborating closely with the Operations Manager and core team. Your responsibilities will include managing commercial aspects of projects, cost centers, and providing detailed financial reports in a timely manner. You will work in coordination with the Operations Manager and core team to elevate project profitability and customer happiness. This will involve overseeing all commercial matters within projects and cost centers, such as order intake calculation, project cost control, and customer invoicing. Additionally, you will be responsible for generating accurate and transparent financial reports for projects, encompassing budget, forecast, cash flow, and CAPEX. Collaboration with the core team will be essential for risk and opportunity analysis, as well as the preparation, participation, progress, and monitoring of claims. You will also support sales cost calculations and recommend efficiency measures to drive savings. To excel in this role, you should possess strong communication skills in English and the local language, with experience collaborating with international colleagues. A minimum of 5-7 years of experience in finance or accounting, particularly in a project or construction business, is required. Your analytical capabilities, combined with clear communication skills, will be crucial for this position. Intercultural skills and knowledge of contracts, including sales and supplier agreements, will be valuable in managing contract obligations and claims. Proficiency in using SAP system modules like CO, FI, PS, MM, and CS is preferred. A bachelor's degree in Finance, Accounting, or Business Management is also essential for this role. Joining our team at Siemens Gamesa will allow you to work alongside a motivated group of individuals dedicated to advancing the company's mission. Our collaborative and inclusive team environment ensures that every team member's voice is heard and valued. Together, we strive to implement cutting-edge solutions that address the evolving energy needs of our global community. Siemens Gamesa Renewable Energy is a leading player in the wind power industry, with its headquarters in Spain. The company specializes in designing, manufacturing, installing, and servicing onshore and offshore wind turbines worldwide. Known for its innovative technologies and sustainable energy solutions, Siemens Gamesa supports the transition to a low-carbon future. Operating in over 90 countries, Siemens Gamesa is part of Siemens Energy. At Siemens Gamesa, diversity is embraced as a source of strength and creativity. Inclusion is at the core of our operations, drawing on the collective energy and perspectives of individuals from diverse backgrounds. We value and celebrate differences in ethnicity, gender, age, religion, identity, and disability. Our commitment to diversity fuels our societal impact, driving innovation and progress without discrimination based on individual distinctions. Joining Siemens Gamesa offers a range of rewards and benefits, including a competitive salary and performance-based bonuses. Comprehensive health and wellness benefits, opportunities for continuous learning and development, and an inclusive work environment are part of our commitment to our employees. You will have the chance to contribute to innovative projects that shape the global energy transformation, making a meaningful impact in the renewable energy sector.,

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