Insurance Servicing - Team Member

Be part of JPMorgan Chase's Wholesale Lending Services group by joining the Central Insurance Team as the compliance expert. As an Insurance Service Specialist II at JPMorgan Chase, your role is essential in ensuring the integrity of assets and collateral through the maintenance of appropriate insurance coverage. Your meticulous attention to detail plays a crucial role in reviewing servicing activities and portfolio guidelines for quality and timeliness. Collaboration with vendors and servicing teams is key as you adapt to changes in policies, procedures, and systems. Your proficiency in conflict management, critical thinking, and stakeholder management facilitates discussions and leads to beneficial solutions. Building trust and credibility with peers, managers, and stakeholders through emotional intelligence and effective listening skills is vital in supporting the end-to-end loan product lifecycle and contributing to the firm's success. Responsibilities include: - Reviewing and verifying insurance coverage for assets and collateral to ensure adherence to established guidelines and procedures. - Collaborating with vendors and servicing teams to implement changes in policies, procedures, and systems, fostering open communication and win-win solutions. - Identifying trends and root causes of errors in servicing activities, escalating non-routine issues to senior team members for resolution. - Assisting in the production of daily reports to contribute to workload forecasting and adherence to service level agreements. - Participating in process improvements to enhance insurance servicing operations. Required qualifications, capabilities, and skills: - Baseline knowledge of insurance servicing operations, including reviewing assets and collateral for appropriate coverage. - Familiarity with lending services, particularly in relation to the loan lifecycle and the associated regulatory environment. - Demonstrated ability to identify trends and root causes of errors, utilizing critical thinking skills to evaluate situations and reach consistent conclusions. - Experience in stakeholder management, establishing productive relationships with cross-functional teams and clients. - Proficiency in time management and organization, efficiently managing and monitoring multiple tasks and activities. Preferred qualifications, capabilities, and skills: - Basic understanding of insurance processes with a willingness to learn and develop strategic insights. - Creative thinker with a proactive approach to process improvement and a strong motivation to enhance efficiency.,