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Insurance Operations Analyst

Insurance Operations Analyst

Accenture

3 - 5 years

1 - 5 Lacs

navi mumbai

Posted:1 day ago| Platform:

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Skills Required

insurance accounting variance analysis billing group insurance accounting system service operations documentation accounting insurance operations authorization ms office tools client support root cause finance customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Group Core Benefits - Group Disability Insurance

Designation: Insurance Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.

Graduate in any stream.

Experience in the US Group Life and Disability domain (Preferred, not mandatory)

Ability to manage multiple tasks and meet deadlines

Open to flexible shifts based on business requirements.

Strong analytical and problem-solving skills

Good verbal & written communication skills

Good typing skills and attention to detail.

Ability to work independently

What are we looking for?

Adaptable and flexible

Ability to perform under pressure

Problem-solving skills

Ability to work well in a team

Prioritization of workload

Research on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time

Taking active participation in process improvements and automation of projects

Ensure Quality Control standards that have been set are adhered to.

Excellent organizational skills with ability to identify and prioritize high value transactions.

Completing assigned responsibilities and projects within timelines apart from managing daily BAU.

2 years of experience in US Group Insurance domain – Billing (preferred) / similar experience in other insurance domain (acceptable)

Proficient in Insurance accounting system and check and cash app applications

Possesses a good ability to understand and analyze information to draw insightful conclusions

Knowledge of MS Office Tools (MS Excel preferred)

Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts

Ensure that payment received from clients and payments made to clients reconcile with the client ledger

Manage, research and resolve unallocated cash balances

Manage receivables to prevent overdue balances

Prepare, monitor and analyze various business enabling reports like AR Aging, High Dollar Funds in suspense, Write-off etc

Respond to billing inquiries and requests from internal and external clients on all billing issues

Collaborate with the clients and onshore team to resolve premium variances

Prepare cash receipts and payment reports to monitor pending actions

Application of cash against transactions for which client has paid the funds

Client money calculation and payment authorization with proper approvals

Coordinate with internal/external stakeholders for the payment discrepancies and fund request

Month over month variance analysis for any over/under payment or no payment received and researching the root cause of such anomaly and reaching out to the concerned POC for the payment

Update and send the funding report with the necessary actions

Create or update procedure manuals, ensuring that process are documented accurately, and documentation is kept current

Review the outstanding transactions and follow up with the client and track progress
Qualification Any Graduation

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Insurance Operations Analyst