Insurance claim surveyor

Job Purpose: To investigate, evaluate, and validate insurance claims by conducting on-site surveys, collecting evidence, analyzing damages, and preparing comprehensive reports to ensure fair settlement in accordance with company policies and regulatory standards. Key Responsibilities: Conduct timely and detailed surveys for reported insurance claims. Assess the extent of loss or damage to property, vehicles, or assets. Determine the cause and legitimacy of the claim by analyzing the incident. Collect supporting documents, photographs, witness statements, and technical data. Prepare and submit clear, accurate, and unbiased survey reports. Liaise with policyholders, repairers, and service providers during the claim process. Recommend claim settlements or rejections based on findings and policy terms. Assist the claims department in resolving complex or disputed claims. Monitor fraud indicators and escalate suspicious cases. Maintain records and ensure compliance with internal and regulatory guidelines. Qualifications: Bachelor’s degree in Engineering, Insurance, or a related field (preferred). Surveyor license or certification as per regulatory requirements (IRDAI in India, for example). Proven experience (2–5 years) in claims assessment or insurance surveying. Skills and Competencies: Strong analytical and observational skills. Excellent report writing and documentation abilities. Good understanding of insurance policies, terms, and industry practices. Effective communication and negotiation skills. Ability to work independently and manage multiple assignments. Proficiency in MS Office and claims management software. Preferred: Experience in motor/property/health claims (customize as needed). Familiarity with local regulations and industry standards. Knowledge of forensic investigation techniques is a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Experience: General insurance : 2 years (Required) Insurance claim surveyor : 2 years (Required) Insurance sales: 2 years (Required) Insurance Executive : 2 years (Required) Work Location: In person