Insurance Associate

Job Description

Requirements Description and Requirements The incumbent will be required to be a part of “Billing Operations” function., responsible for processing various types of transactions in the assigned process and assist process FLM to maintain process health and SLAs. Process billing and remit related requests for various MetLife products like P&C, Hyatt, Disability, Dental, Term Life, Vision etc., across Small, Regional and National markets Follow up with required stakeholders for additional/ missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory/ tasks are completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups, peers and seniors Able to work as a natural team-player in the business functions Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution Responds promptly and calmly to changing events and situations Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education Professional with 1 - 3 years of work experience in Insurance industry preferably under Insurance Good knowledge of MS office - Excel, Word, PowerPoint, Microsoft teams, Outlook Email interpretation skill Excellent communication (Written & Verbal) and comprehension skills Ability to work various shifts within hours of operation. Flexibility is a must, as shift can/ will change to meet business needs. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less