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Schneider Electric
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Install Base Senior service engineer

Job Expired: This job listing has expired.

Install Base Senior service engineer

Schneider Electric

5 - 7 years

6 - 10 Lacs

Mumbai

Posted:9 months ago| Platform:

Apply

Skills Required

Monitoring tools Customer satisfaction Service industry Customer support Install base Management Troubleshooting Technical support Monitoring Customer interaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Customer Interaction

: Engage with customers to understand their needs and provide effective solutions.

Internal Team Collaboration

: Work closely with internal teams to ensure smooth operations and execution of plans.

Work Execution Planning

: Develop and implement effective work execution plans to meet project objectives.

Technical Support

: Collaborate with Service CSS partners in daily activities to enhance customer satisfaction, providing technical support as needed.

Communication and Coordination

: Exhibit strong communication skills and coordinate effectively within the team.

Lead Management

: Identify opportunities and convert them into business leads through strategic engagement.

Software Integration

: Possess a solid understanding of software and monitoring tools, along with data center customer support experience to manage critical environments effectively.

Experience

: 5-7 years of hands-on experience in the relevant service industry, with the ability to manage COLO customers effectively.

Troubleshooting Skills

: Strong troubleshooting skills, particular

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Install Base Senior service engineer