Inside Sales Specialist (Sports/Fashion Retail)

About US

Cosmos Sports World LLP is a prominent provider of sports goods, including equipment, accessories, apparel, and footwear, serving a diverse range of sports customers from individuals to institutions and clubs. With a strong presence for 22 years in the industry, our establishment in Kozhikode is also an authorised retailer of renowned brands like Adidas, Nike, Yonex, Ashaway. We are dedicated to expanding our business scope, from manufacturing to offering sports infrastructure facilities through our well-equipped research and development wing.

About the Role:

Are you passionate about sports and love helping others find the right gear? We're looking for a sport-enthusiast Inside Sales Specialist who doesn’t just sell products—but connects customers to the right sport, brand, or solution. You'll play the role of a category champion, owning your sport(s), driving sales, building community connections, and delivering an unmatched customer experience in-store and online.

Key Responsibilities:

• Be the face of your sport(s): Own and drive visibility, sales, and product knowledge for key sports categories (e.g., Running, Football, Yoga, etc.)
• Customer engagement: Interact with walk-in and online customers to understand needs and offer tailored solutions across our multi-brand portfolio.
• Lead conversion: Manage incoming leads, ensure timely follow-ups, and drive conversions.
• Product expertise: Stay updated with product specs, features, and tech to guide customers with confidence and accuracy.
• Merchandising: Coordinate with the VM team to ensure attractive and sport-specific product displays.
• Community building: Identify local sports communities, schools, clubs, or trainers to build engagement and footfall.
• Stock & operations: Keep a check on your category's stock levels, movement, and suggest reorders or new assortments.
• Sales tracking: Monitor category sales, customer feedback, and contribute towards meeting monthly store targets.
• Brand ambassador: Uphold the brand's identity, values, and customer-first culture.

Who You Are:

• A sports lover: Actively engaged in one or more sports—can talk, live, and breathe it.
• Customer-centric: You enjoy connecting with people, understanding their needs, and solving their problems.
• Energetic & Responsible: You take ownership and can work independently while collaborating with your team.
• Goal-driven: You thrive in a target-based environment and are motivated to exceed expectations.

Requirements:

• 0–3 years of experience in retail/inside sales/customer-facing roles (sports or lifestyle industry preferred).
• Good communication in English and local language.
• Graduate in any field; degree/diploma in sports management is a plus.
• Willingness to work weekends and retail peak hours.

What You Get:

• A high-energy, sport-first workplace.
• Performance-based incentives + employee benefits.
• Hands-on experience with leading Indian and international sports brands.
• Growth path into category management, team leadership, or community-building roles.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Day shift
• Evening shift
• Weekend availability

Application Question(s):

• What is your favourite sport?
• Who is your favourite sports person and why?
• Have you played any sport or game in district level or above?

Work Location: In person

Expected Start Date: 28/07/2025