Inside Sales Specialist

As a Customer Sales Representative at the Gurugram-sec 44 location, your primary responsibility is to offer prompt and courteous assistance to potential customers through various communication channels. By actively engaging with customers, you will understand their needs and provide them with relevant information about our products and services. Additionally, you will guide customers on effective product usage, troubleshoot any technical difficulties they may face, and drive sales by persuading and closing deals to meet or exceed assigned targets. Key Responsibilities: - Engage with customers to understand their needs and provide information about products and services - Guide customers on product usage and troubleshoot technical difficulties - Drive sales by persuading and closing deals to meet or exceed targets - Provide personalized assistance, address customer queries and concerns promptly and professionally - Stay updated on customer service best practices and company policies - Utilize available resources and training materials to enhance customer assistance skills - Communicate product information, pricing, promotions, and updates effectively - Listen to customer feedback and adapt communication style to meet their needs Qualifications Required: - Excellent verbal and written communication skills - Flexibility with working hours - Empathy and patience in handling customer inquiries - Strong problem-solving abilities - Ability to work efficiently in a fast-paced environment - Prior experience in sales or related roles is preferred In return, a competitive compensation package with unlimited incentives, opportunities for training and professional development, performance recognition, and rewards, career advancement prospects, a collaborative and inclusive work environment, employee discounts, and perks are offered. Join us in creating exceptional customer experiences, driving business growth, and ensuring customer satisfaction and loyalty.,