Inside Sales Specialist

Company Description

Prorata is India's first fractional car ownership platform that enables individuals to co-own their dream car by paying as little as 8.33% of the total cost. The platform provides no loan, no EMI, no down payment, or rent policy, allowing co-owners to use the car for 30 days per year over a 5-year period. After 5 years, the car is sold, and co-owners receive the re-sale value based on their ownership percentage. Prorata forms groups of 4-12 people within a 10-20km radius to co-own cars and offers a convenient app for reserving usage dates, with doorstep pickup and drop service.

Role Description

This is a full-time hybrid role for an Inside Sales Specialist based in Gurugram, where some work from home is acceptable. The Inside Sales Specialist will be responsible for generating leads, contacting potential customers, and ensuring customer satisfaction. Daily tasks include managing incoming calls, identifying customer needs, providing appropriate solutions, and maintaining comprehensive knowledge about Prorata’s offerings. Effective communication and excellent customer service are crucial.

Qualifications

• Inside Sales and Lead Generation skills
• Customer Satisfaction and Customer Service skills
• Excellent Communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficient in using CRM software and related tools
• Previous experience in sales or customer service roles is beneficial
• Bachelor's degree in Business, Marketing, or related field preferred