Inside Sales Specialist

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Job Summary

Key Responsibilities

• Dealer Communication & Engagement
• Handle inbound queries from dealers and provide prompt support and clarification.
• Make outbound calls to dealers for follow-ups, product updates, meeting coordination, and relationship building.
• Maintain clear, professional, and positive communication at all times.
• Lead Generation & Meeting Coordination
• Identify potential business opportunities through outbound calling.
• Schedule and confirm meetings for the field sales team with dealers and channel partners.
• Maintain daily and weekly meeting schedules and ensure timely follow-ups.
• Sales Support & Reporting
• Update CRM or lead management systems with call logs, dealer details, lead status, and meeting outcomes.
• Share call reports, progress updates, and dealer feedback with the sales team on a regular basis.
• Assist with follow-ups on quotations, order status, and related documentation as required.
• Relationship Building
• Build and maintain strong relationships with dealers to encourage repeat business.
• Understand dealer requirements and share relevant feedback with internal teams.
  

Skills & Qualifications

• 2-3 years of experience in inside sales, tele calling, or customer relationship roles.
• Fluency in Hindi is mandatory; working knowledge of English is required.
• Strong communication, negotiation, and persuasion skills.
• Ability to handle high-volume calls professionally.
• Strong coordination, follow-up, and record-maintenance skills.
• Basic computer proficiency (Excel, CRM systems, and email etiquette).
• Positive attitude, target-driven mindset, and ability to work in a fast-paced environment.