Inside Sales Specialist

Job Title: Inside Sales Specialist

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Experience:

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Reports To:

Job Summary:

Inside Sales Specialist

Key Responsibilities:

• Conduct outbound calls and follow up on inbound leads to qualify prospects and generate sales opportunities.
• Understand customer needs and recommend appropriate products or services.
• Build and maintain strong relationships with clients through timely communication and follow-up.
• Collaborate with field sales teams and other departments to ensure seamless customer experience.
• Maintain accurate records of all sales activities and customer interactions in CRM tools (e.g., Salesforce, HubSpot, Zoho).
• Meet or exceed monthly and quarterly sales targets and KPIs.
• Stay up-to-date with product knowledge, industry trends, and competitive landscape.
• Participate in sales training and development programs to enhance skills and performance.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field preferred.
• 12 years of experience in inside sales, tele sales, or customer service roles.
• Strong communication and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Familiarity with CRM software and Microsoft Office tools.
• Ability to multitask, prioritize, and manage time effectively.
• Self-motivated and goal-oriented mindset.

Preferred Qualifications:

• Experience in [industry, e.g., SaaS, IT, B2B, etc.].
• Knowledge of lead generation tools or techniques.
• Experience working in a fast-paced sales environment.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunities for career growth and advancement
• Collaborative and supportive team culture
• Ongoing training and professional development