Role Overview: As a Sales Development Specialist at Hypha, you will be instrumental in fueling our growth strategy by identifying new business opportunities and establishing initial contact with potential clients. Your role will focus on qualifying leads at the top of the sales funnel, setting the stage for deeper engagement by the sales team. The ideal candidate will be a dynamic communicator, adept at using persuasive engagement strategies to pique the interest of potential clients and effectively articulate Hypha’s value proposition. Candidate with internships in Sales and Marketing will also be preferred for this role. Key Responsibilities: Proactively generate leads through cold calling, email campaigns, and social media outreach. Qualify leads from marketing campaigns as sales opportunities. Contact potential clients through direct outreach to gauge interest and introduce Hypha’s offerings. Set up meetings or calls between (prospective) clients and Sales Executives. Maintain and expand the company’s database of prospects. Assist with the organization of sales presentations and meetings. Ensure CRM systems are meticulously updated with interaction details and status changes. Collaborate with the marketing and sales teams to identify effective strategies for attracting and qualifying leads. Minimum Qualifications: Excellent verbal and written communication skills, capable of engaging potential clients effectively. Strong organizational and time-management abilities. Demonstrated ability to work independently and thrive in a fast-paced startup environment. Eagerness to learn about new products and technology that impact the healthcare industry. Willingness to occassional travel as needed for client meetings and industry events. Preferred Qualifications: Experience in a business development or lead qualification role, preferably within the healthcare technology sector. Proficient in using CRM software, with a preference for Zoho, to track and analyze lead activity. Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. Experience in customer service or sales; healthcare industry experience is a plus. Opportunity: Earn a competitive performance-based compensation package, including base salary and commission. Opportunity to gain equity in a growing startup and share in our long-term success. Why Join Us? At Hypha, you’ll be part of a pioneering team dedicated to advancing healthcare technology. We value innovation, collaboration, and the commitment to making a significant impact on the healthcare industry. Join us to help reshape how healthcare professionals connect with technology, enhancing both their operational capabilities and patient care. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: Malayalam (Required) Location: Kozhikode, Kerala (Preferred) Work Location: Remote

Role Overview: As a Sales Development Specialist at Hypha, you will be instrumental in fueling our growth strategy by identifying new business opportunities and establishing initial contact with potential clients. Your role will focus on qualifying leads at the top of the sales funnel, setting the stage for deeper engagement by the sales team. The ideal candidate will be a dynamic communicator, adept at using persuasive engagement strategies to pique the interest of potential clients and effectively articulate Hypha’s value proposition. Candidate with internships in Sales and Marketing will also be preferred for this role. Key Responsibilities: Proactively generate leads through cold calling, email campaigns, and social media outreach. Qualify leads from marketing campaigns as sales opportunities. Contact potential clients through direct outreach to gauge interest and introduce Hypha’s offerings. Set up meetings or calls between (prospective) clients and Sales Executives. Maintain and expand the company’s database of prospects. Assist with the organization of sales presentations and meetings. Ensure CRM systems are meticulously updated with interaction details and status changes. Collaborate with the marketing and sales teams to identify effective strategies for attracting and qualifying leads. Minimum Qualifications: Excellent verbal and written communication skills, capable of engaging potential clients effectively. Strong organizational and time-management abilities. Demonstrated ability to work independently and thrive in a fast-paced startup environment. Eagerness to learn about new products and technology that impact the healthcare industry. Willingness to occassional travel as needed for client meetings and industry events. Preferred Qualifications: Experience in a business development or lead qualification role, preferably within the healthcare technology sector. Proficient in using CRM software, with a preference for Zoho, to track and analyze lead activity. Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. Experience in customer service or sales; healthcare industry experience is a plus. Opportunity: Earn a competitive performance-based compensation package, including base salary and commission. Opportunity to gain equity in a growing startup and share in our long-term success. Why Join Us? At Hypha, you’ll be part of a pioneering team dedicated to advancing healthcare technology. We value innovation, collaboration, and the commitment to making a significant impact on the healthcare industry. Join us to help reshape how healthcare professionals connect with technology, enhancing both their operational capabilities and patient care. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: Malayalam (Required) Location: Kozhikode, Kerala (Preferred) Work Location: Remote

About Us At Hypha, we are on a mission to transform healthcare systems by delivering smarter, tech-driven solutions that improve the overall patient experience. Our innovative tools and dedicated team help healthcare providers streamline operations, enhance communication, and ultimately provide better care. If you're passionate about technology, support, and healthcare – we invite you to join us on this impactful journey. Role Overview We are seeking a Technical Support Specialist to join our growing team. The ideal candidate is solution-oriented, tech-savvy, and thrives in a remote work environment. You will play a key role in supporting our customers, documenting solutions, and collaborating with internal teams to improve client experiences and internal workflows. Key Responsibilities: Provide timely and professional support to customers via email, virtual meetings, and phone calls. Troubleshoot basic to intermediate issues and collaborate with the technical team to resolve more complex problems. Maintain and update support documentation, user guides, FAQs, and internal notes. Work closely with the sales team to follow up with leads and assist with onboarding and post-sale queries. Support social media marketing efforts by coordinating with the marketing team on campaigns, content, and customer engagement. Ensure a high level of customer satisfaction through prompt communication and issue resolution. Minimum Qualifications: Strong verbal and written communication skills in English and Malayalam. High attention to detail and strong problem-solving abilities. Ability to work independently as well as collaboratively in a remote team setup. Proficiency in Microsoft Office tools (Excel, Word, Outlook, etc.). Basic understanding of tech troubleshooting or willingness to learn. Interest or experience in social media marketing is a plus. Prior experience in a customer support or technical support role is an added advantage Location: Remote Job Type: Full-time Experience Level: 0–2 years (Freshers with relevant skills may apply) Why Join Us? At Hypha, you’ll be part of a pioneering team dedicated to advancing healthcare technology. We value innovation, collaboration, and the commitment to making a significant impact on the healthcare industry. Join us to help reshape how healthcare professionals connect with technology, enhancing both their operational capabilities and patient care. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Language: Malayalam (Required) Work Location: Remote

As a Sales Development Specialist at Hypha, you will play a crucial role in driving our growth strategy by identifying new business opportunities and initiating initial contact with potential clients. Your primary responsibility will involve evaluating leads at the top of the sales funnel, thereby laying the groundwork for deeper involvement by the sales team. An ideal candidate for this position will possess strong communication skills and excel in employing persuasive techniques to capture the interest of potential clients while effectively conveying the value proposition of Hypha. Candidates with prior internships in Sales and Marketing will be given preference for this role. You will be expected to proactively generate leads through various channels such as cold calling, email campaigns, and social media outreach. Additionally, you will be responsible for assessing leads from marketing initiatives as potential sales opportunities and reaching out to potential clients directly to assess interest and introduce them to Hypha's offerings. Facilitating meetings or calls between prospective clients and Sales Executives, expanding the company's prospect database, assisting in the coordination of sales presentations and meetings, and ensuring meticulous updates of CRM systems with all interaction details and status changes will also be part of your duties. Collaboration with the marketing and sales teams to devise effective strategies for attracting and qualifying leads will be crucial. Minimum qualifications for this role include excellent verbal and written communication skills, proven ability to engage potential clients effectively, strong organizational and time-management abilities, the capacity to work autonomously and excel in a fast-paced startup environment, a keen interest in learning about new products and technologies impacting the healthcare industry, and a willingness to travel occasionally for client meetings and industry events. Preferred qualifications encompass experience in a business development or lead qualification role, particularly within the healthcare technology sector, proficiency in utilizing CRM software (preferably Zoho) for tracking and analyzing lead activity, a Bachelor's degree in Business Administration, Sales, Marketing, or a related field, and previous experience in customer service or sales (healthcare industry experience is a plus). In return for your contributions, you will have the opportunity to earn a competitive performance-based compensation package that includes a base salary and commission. There is also the potential to acquire equity in a burgeoning startup and partake in our long-term success. Joining Hypha means becoming a part of an innovative team committed to advancing healthcare technology. We prioritize innovation, collaboration, and the dedication to making a significant impact on the healthcare sector. Come join us in reshaping how healthcare professionals interact with technology, thereby enhancing both their operational capabilities and patient care. This is a full-time, permanent position with benefits such as cell phone reimbursement, commuter assistance, a day shift schedule, performance bonuses, with proficiency in Malayalam being required. While the preferred work location is Kozhikode, Kerala, the position is remote.,