Inside Sales Representative

Job Title: Inside Sales Executive

Work Location:

Location:

Experience Required:

• Experience in Digital Transformation/Cloud based solutions selling
• 3 - 5 years of relevant experience.
• Should have experience in India-based selling to captives/local GCCs of global clients.

Qualification:

Shift Timings:

Key Responsibilities

• New Customer - Calling from a list of accounts (cold calling) that have not been tapped so far
• Responsible for Inside Key Accounts and sales via tele-calling activity of the entire sales cycle including lead generation, opportunity conversion, customer interaction, cross and up selling, issue resolution. This role is to prospect and generate new logos only.
• Updating Systems - Keeping the systems updated with regards to all interactions as per defined processes.
• Reporting - Providing reports to the management as and when required by the process or requested by the user as per standard procedure.
• Timely completion of call-cycle measured through tele calling data
• Number of new leads generated, and Number of new customers signed up
• Decision to escalate a case as required.
• Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, Relationship building, opportunity identification and meeting targets.
• Onboard new client users of the service and educate them on the different services Dexian has to offer to them
• Maintaining end to end process for new client acquisition in the system from lead generation to successful contract with the client.

Skills & Knowledge

• Excellent telephone handling skills and a pleasant voice quality
• Good command over language [spoken] with clear accent
• Good business writing skills
• Selling & negotiation skills
• Person aligned to Dexian values (Integrity | Build Customer Value | Take Ownership | Promote Inclusion and Teamwork.