Inside Sales Representative

Job Description

Role & responsibilities We are seeking a motivated and customer-focused Inside Sales Executive to manage incoming sales inquiries, convert leads into customers, and build strong client relationships. Key Responsibilities: Lead Management: Handle incoming inquiries via phone, email, and chat, and convert leads into sales opportunities. Customer Engagement: Understand customer needs, provide product/service information, and recommend appropriate solutions. Sales Conversion: Achieve sales targets by following up on leads, handling objections, and closing deals. CRM Management: Update and maintain customer information in the CRM system to track interactions and follow-ups. Relationship Building: Foster long-term customer relationships through proactive communication and excellent service. Reporting: Provide regular sales reports, including lead conversion rates and customer feedback. Collaboration: Work closely with the marketing and support teams to ensure a smooth customer journey. Preferred candidate profile Proven experience in inbound sales, inside sales, or a related customer-facing role. Strong communication and negotiation skills. Ability to multi-task and manage time effectively. Familiarity with CRM software (e.g., Salesforce, HubSpot, or similar platforms). Customer-focused with a problem-solving mindset. High school diploma or bachelors degree preferred. Perks and benefits Competitive salary + performance-based incentives. Day shift with 5 days working. PF, Gratuity and Health benefits. Ongoing training and professional development opportunities.