Inside Sales - Home Loans

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Work Model:

Languages:

Inside Sales Executive

As an Inside Sales Executive, you will speak to customers who enquire through finpe.app, understand their current or new home-loan requirements, explain how FinPe saves them money, assist them through the loan process, and coordinate document collection.

This role is ideal for candidates with strong communication skills and prior experience in lending or home-loan products.

Key Responsibilities

1. Lead Handling & Customer Communication

• Call inbound/outbound leads generated through finpe.app.
• Explain existing home-loan savings and new-loan benefits clearly to customers.
• Understand customer income, loan details, and eligibility.

2. Loan Coordination

• Guide customers through the refinance or new home-loan process.
• Assist with document collection, verification, and submission.
• Coordinate with banking partners and internal operations team.

3. Sales Conversion

• Build trust with customers by explaining rate differences, savings, and our process.
• Drive lead-to-loan conversions with a strong consultative approach.

4. Customer Support

• Provide post-call support and follow-ups until the application is completed.
• Handle customer questions professionally and clearly.

5. Reporting & CRM

• Maintain accurate records of leads, conversations, and status in CRM.
• Report daily progress to the sales lead

Must-Have Skills

• Languages:

  English + Tamil + Hindi (mandatory)
• Telugu or Kannada (added advantage)
• Strong verbal communication and clarity
• Good understanding of loan products

• Home loan or LAP experience is highly preferred

• Customer-first attitude
• Comfort in hybrid work model (Chennai)
  

Experience Required

• 1–5 years

  in lending, NBFC, DSA, or home-loan domain
• Experience in inside sales or tele-calling for financial products
• Experience in home-loan document collection or processing is a strong plus
  

Compensation

• Based on experience + performance incentives based on conversions.