Inside Sales Executive (CRM & EdTech) - Rohini, New Delhi

Inside Sales Executive (CRM & EdTech) - Rohini, New Delhi

Department

Location

Experience Required

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We are seeking a dedicated and experienced Executive in Customer Relationship Management (CRM) to join our team at Aimlay Pvt Ltd. The ideal candidate will be responsible for handling various aspects of CRM, including upselling, cross-selling, and managing collections efficiently.

Key Responsibilities:

- Execute strategies to maximize upselling and cross-selling opportunities.

- Implement effective collection strategies, ensuring timely payments and reducing outstanding dues.

- Handle customer queries, complaints, and issues promptly and professionally.

- Collaborate with different teams to enhance customer satisfaction and retention.

- Maintain accurate records of customer interactions and transactions.

- Proficient in upselling and cross-selling techniques.

- Strong expertise in hardcore collection practices.

- Excellent communication skills, both verbal and written.

- Proven ability to achieve targets and deliver results.

- Familiarity with CRM software is an advantage.

• Transparent pay

  : Up to ₹4.5 LPA + unlimited incentive potential—see your effort reflected in earnings

• Real growth

  : Continuous learning, structured mentorship, and upward mobility within an EdTech pioneer

• Vibrant environment

  : Young, supportive teams with monthly recognition, engagement events, and an open-door policy.

sakshi.bhardwaj@aimlay.com