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Routematic
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Inside Sales Associate

Inside Sales Associate

Routematic

0 - 4 years

2 - 6 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

quality lead lead generation basic inside sales associate sales management inside sales representative crm salesforce sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

We are seeking a motivated and results-driven Inside Sales Associate to join our dynamic sales team. The ideal candidate will be responsible for generating leads, building customer relationships, and generating SQL s over the phone or via online communication. The inside sales representative will be responsible for developing new leads, understanding the targeted industry verticals and pitching the product, understanding various personas to get connected and driving the lead towards product demonstration and closure with the sales team. You should be able to set up client meetings or demo and discovery calls and meet targets.

Responsibilities

Respond promptly and immediately to inbound inquiries from prospective customers via phone, email, chat, and CRM platforms.

Qualify leads based on predefined criteria and route them appropriately within the sales pipeline.

Understand customer needs and pain points to recommend suitable products or solutions.

Conduct product demonstrations or consultations when required.

Follow up with warm leads to nurture relationships and drive sales conversions.

Maintain accurate and up-to-date records in the CRM system (e.g., Salesforce, HubSpot).

Collaborate closely with the marketing and sales teams to provide feedback on lead quality and customer trends.

Meet or exceed monthly sales and lead conversion targets.

Deliver exceptional customer experiences throughout the pre-sale process.

Meet and exceed sales targets and performance metrics.

Desired Candidate Profile

Excellent verbal and written communication skills with the ability to clearly explain product benefits and value.

Naturally persuasive, with a drive to meet or exceed sales goals and KPIs.

Ability to grasp product knowledge, industry context, and customer needs quickly.

Capable of managing multiple leads and tasks simultaneously while maintaining accurate records. Comfortable using CRM tools (e.g., HubSpot, Salesforce), communication platforms, and basic productivity software.

Note:

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

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Inside Sales Associate