Inside Sales Associate

𝗔𝗯𝗼𝘂𝘁 𝗣𝗿𝗮𝗺𝗼𝗴𝗵:

Pramogh is a leading gemstone-selling company committed to delivering exquisite, certified astrological gemstones to our valued customers. We take pride in our unwavering focus on quality, authenticity, and customer satisfaction.

Backed by a passionate team and deep knowledge of gemstones, we aim to make the gemstone-buying experience trustworthy, personalized, and memorable. As we grow, we’re looking for driven individuals to join us in our mission to connect with potential customers and offer them not just gemstones, but true value, guidance, and positive energy.

𝗥𝗼𝗹𝗲 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:

We are looking for a dynamic Inside Sales Associate to handle high-potential customer inquiries coming through channels like our website, WhatsApp, and phone calls. The role is outbound sales-focused, requiring someone who can understand customer needs, communicate effectively, and close sales confidently.

𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

➡️ Handle outbound calls, WhatsApp chats, and inquiries from various platforms

➡️ Understand customer needs and provide suitable gemstone recommendations

➡️ Build rapport, explain product benefits, and resolve objections

➡️ Convert high-intent leads into successful orders

➡️ Maintain daily sales logs and update CRM systems

➡️ Coordinate with logistics and internal teams for smooth customer experience

𝗞𝗲𝘆 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

➡️ 1–3 years of experience in inside sales, tele-sales, or customer-facing roles

➡️ Strong communication skills in English and Hindi (spoken + written)

➡️ Ability to negotiate, convince, and close deals effectively

➡️ Comfortable handling WhatsApp/web chat-based communication

➡️ Sales-driven mindset with attention to customer trust and satisfaction

➡️Tech-savvy and well-versed with CRMs or lead management tools

𝗪𝗵𝗮𝘁 𝗬𝗼𝘂’𝗹𝗹 𝗚𝗲𝘁:

➡️Attractive salary package based on experience, along with performance-based incentives.

➡️ On-the-job training in gemstones and astrology basics

➡️ A supportive, growth-focused work culture

➡️ Opportunity to grow with a rising e-commerce brand in a niche domain