Inside Sales Associate-dtWorks

We are seeking a motivated and dynamic Inside Sales Representative to join our team. The successful candidate will be responsible for identifying and cultivating new business opportunities, managing customer relationships, and achieving sales targets for our CRM, billing, and helpdesk software products.

Key Responsibilities:

Lead Generation and Qualification:

• Identify potential clients through research, networking, and cold calling.

• Qualify leads based on predefined criteria and maintain a pipeline of prospects.

• Follow up on inbound leads and inquiries promptly.

Sales Presentations and Demos:

• Conduct product demonstrations via phone and web conferencing tools.

• Articulate the value propositions and benefits of our software solutions to prospective clients.

• Tailor presentations to address the specific needs and challenges of each prospect.

Relationship Management:

• Build and maintain strong relationships with prospective and existing clients.

• Understand client needs and provide solutions that align with their business goals.

• Manage the sales cycle from lead generation to closing deals, ensuring client satisfaction throughout the process.

Achieving Sales Targets:

• Meet or exceed monthly, quarterly, and annual sales targets.

• Maintain accurate and up-to-date records of all sales activities in the CRM system.

• Prepare and deliver regular sales reports to management.

Collaboration and Teamwork:

• Work closely with the marketing team to align sales efforts with marketing campaigns.

• Collaborate with the product development team to provide feedback on customer needs and market trends.

• Participate in sales meetings, training sessions, and professional development opportunities.

Qualifications:

Education:

• Bachelor’s degree in Business, Marketing, or a related field preferred.

Experience:

• Minimum of 2 years of experience in inside sales, preferably in the software or technology sector.

• Proven track record of meeting or exceeding sales targets.

Skills:

• Excellent communication and interpersonal skills.

• Strong presentation and demonstration abilities.

• Proficiency with CRM software and sales tools (e.g., Salesforce, Zoho, HubSpot).

• Ability to understand and articulate technical concepts to non-technical audiences.

• Strong organizational and time management skills.

Requirements

Personal Attributes:

• Self-motivated with a proactive approach to sales.

• Results-oriented with a strong drive to achieve goals.

• Ability to work independently as well as part of a team.

• Adaptable and able to thrive in a fast-paced environment.