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Progress Software
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Inside Account Manager

Inside Account Manager

Progress Software

3 - 7 years

5 - 9 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

usage sales social media market intelligence competitive intelligence medical insurance purchase manager forecasting crm salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Inside Account Manager, Sales @ Bengaluru - Progress Careers Share this open position Job Summary

We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Inside Account Manager and help us do what we do best: propelling business forward.

Primary Responsibilities:

Respond to inbound demo requests and "talk to sales" form fills within 5 minutes
Score and prioritize leads based on product usage data, company size, and buying signals
Conduct discovery calls to understand use cases and identify expansion opportunities
Route enterprise-level opportunities to Account Executives appropriately

Product-Led Sales Motion:

Monitor user activation metrics and reach out to high-intent trial users
Conduct product demos that build on what prospects have already discovered
Help users understand advanced features and use cases they havent explored
Remove technical or process barriers preventing conversion to paid plans

Identify upgrade opportunities for existing customers showing usage growth
Facilitate plan changes, seat additions, and feature upgrades
Collaborate with Customer Success to prevent churn during expansion conversations
Upsell complementary products or higher-tier plans based on usage patterns

Own monthly/quarterly revenue targets for inbound and expansion pipeline
Manage sales cycle from initial contact through contract signature
Negotiate pricing within established parameters and discount approval processes
Maintain accurate forecasting in CRM with stage progression and close probability

Gather competitive intelligence from prospect conversations
Provide feedback to Product team on common user pain points and feature requests
Share insights on pricing objections and market positioning with Marketing
Document common use cases and success stories for future sales enablement

Required Skills:

Strong product knowledge and ability to give compelling demos
Data interpretation skills to understand user behavior and usage patterns
Consultative selling approach rather than aggressive closing tactics
CRM proficiency (Salesforce, HubSpot) and sales engagement tools
Understanding of SaaS metrics, pricing models, and buying processes
Excellent written/verbal communication for both technical and business audiences
Must be willing to work in U.S. time zone [6 30 PM to 3 30 AM IST]

Monthly Recurring Revenue (MRR) added from new customers and expansions
Lead response time and conversion rates from trial to paid
Average deal size and sales cycle length
Pipeline coverage ratio and forecast accuracy
Product adoption rates for customers youve converted

If this sounds like you and fits your experience and career goals, we d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:

Employee Stock Purchase Plan Enrolment Vacation, Family, and Health

30 days of earned leave
An extra day off for your birthday
Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
Professional development reimbursement
Interest subsidy on loans - either vehicle or personal loans.

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Inside Account Manager