Infrastructure Manager/Associate Director

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Data and Analytics In this role, you will: Manage cross value stream inititaitives/projects to uplift controls, delivery new capabilities , right size our infra estate etc Manage one or more controls to ensure compliance and identify opportunities to uplift the control Act as escalation proint for all infra issues the teams are unable to resolve themselves. DevOps. Improve the efficiency and effectiveness of the infrastrutcure , production support and other IT teams by championing the use of Agile and DevOps principles/methodologies. Identify key blockers and play a lead role in the removal of blockers and hence facilitate the implemenation of tactical and strategic solutions accordingly Advise and guide the shaping of the infrastructure architecture which underpins the WPB business. Work with the Value streams to maximise consistency and re-use of solutions across the WPB business we support Move towards a federated but governed model for as much Infrastructure work as we can whilst ensuring we meet standards accordingly Requirements To be successful in this role, you should meet the following requirements: Strong, credible technical background with extensive knowledge of technology platforms and infrastructure (Data Centre, Server, Networks, Storage, Database, Desktops, Virtualisation, Cloud etc). Proven Project/Portfolio management skills in infrastructure related projects. Experience of both Agile and water fall project management methodologies preferred. Proven problem solver who can lead from the front when required. Able to take a hands on/off view when managing problems. Proven manager with experience of managing physical /virtual teams (located locally and remotely) across the globe. Proven Relationship Management skills, within an infrastructure, layered products and application management space. Experience of navigating infrastructure processes (for example project delivery, procurement and service delivery). Exposure to IT Risk frameworks (especially CyberSecurity) is desirable. Help to drive continuous improvement and service stability of the WPB infrastructure and production systems. Excellent decision making and problem solving skills. Excellent written and verbal communication skills, ability to translate technical details into easily understood and consumable data/reports. Have an automation/change mentality and strive for constant improvements via automated processes. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.