Automation & AI Specialist - International KPO- Noida

Role Overview

Automation Specialist

Key Responsibilities

• Evaluate, test, and implement AI and automation solutions across departments (HR, Finance & Accounting, Business Development, etc.).
• Collaborate with vendors and internal teams to deploy tools such as:
• AI recruitment platforms for HR
• Tally/Accounting-related AI solutions
• Workflow automation and productivity tools
• Provide technical support and training to teams during adoption of new technologies.
• Research and recommend cutting-edge AI and automation tools relevant to business needs.
• Monitor system performance, troubleshoot issues, and ensure data integrity.
• Document implementation processes and create user guides/manuals for internal use.
• Act as the go-to person for technology-driven improvements across the company.

Requirements

• Bachelors degree in Computer Science, Engineering, Information Systems, or related field.
• Strong technical background with hands-on experience in software implementation, automation, or system integration.
• Familiarity with AI-driven applications, APIs, RPA (Robotic Process Automation), or low-code/no-code platforms.
• Exposure to finance/accounting systems (e.g., Tally, ERP tools) or HR tech platforms is a plus.
• Excellent problem-solving and troubleshooting skills.
• Ability to work cross-functionally and communicate technical solutions to non-technical teams.
• Curiosity and eagerness to explore new technologies in AI and automation.
  

Why Join SandMartin?

• Be at the forefront of driving digital and AI transformation within an International KPO.
• Opportunity to experiment with the latest tools in HRTech, FinTech, and enterprise automation.
• Exposure to cross-functional projects with direct impact on business efficiency.