Infosys BPM hiring For Banking-Team Lead.

We are hiring candidates for Banking. Please walk-in for interview on 13th Dec 2025 at Chennai (Interview Location).

Job Location: Pune/Mangalore.

Note:

***https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL- 233592

Interview details:

Interview Date: 13th Dec 2025.

Interview Time: 9:30 AM till 11:30 AM

Notice Period: Preferably Immediate joiners.

Interview Venue:

Documents and things to Carry:

• Carry a printout your updated resume
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• Carry a smartphone with a clear front camera and a headphone for SHL assessment

We are Hiring for Banking Services(4B) - Team Lead.

Role: Team Lead.

Job Level: JL4B

Experience: 4-9 Years

Job Location: Pune/ Mangalore.

Any Graduation 15 years of Fulltime Education along with French Language.

Notice Period: Immediate Joiners

Shift 24*7, US shift/Flexible with any shift

Work from office.

French Language.

Broad Overview of the Client:

The client is a Canadian multinational investment bank and financial services company. It is one of the top 10 banks in Canada and US. They offer services under the scope of Retail and Wealth Banking.

Job Responsibilities:

• Communicate with relevant stakeholders on day-to-day operational tickets as per SOP.
• Deliver on day-to-day process targets in meeting Customer SLAs.
• Interact with clients as per business requirements.
• Eye for detail and report out quality measures for the process, also flag key risks if any.
• Handle process queries and Quality Auditing, upon expertise gained and certification for the same.
• Ensure Compliance and controllership.
• Follow the governance mechanism established with the client.
• Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence.

Technical Competencies:

• Fluent in French Language both oral and written.
• Should be comfortable working long hours to meet deadlines / support ADHOC business requirements if any.
• Strong Customer Service Skills.
• Should have good analytical skills and can make decisions based on the situation.
• Good knowledge in MS office skills- MS Word, Excel & PowerPoint Presentations.
• Willingness to work in business aligned shifts.
• Open to accept changes in work methods or systems to improve performance beyond agreed standards.

Work experience, Education Qualification & Soft skills:

• Masters or Bachelors degree in commerce, business administration or business management is preferred based on businesses aligned.
• Minimum of 6 -7 years of full-time work exp.
• Minimum B2 level or equivalent Masters degree in French from any renowned university is mandate.

Work Environment:

• Work from office model will be continued post process certification.
• Working from outside Infosys offices will imply Camera based security monitoring tool.

Designation -Team Lead

Experience- 4-8 years of relevant experience

Interview Location: Chennai

Job Location: Pune/Mangalore

Shift timings: US Shift

Work Mode: Work from Office

Notice Period: Preferably Immediate Joiner

Education: Any Graduation with Relevant Experience will work.

Pointers to note:

Please do not carry laptops/cameras to the venue as these will notbe allowed due to security restrictions. Original Government ID card is must for Security Clearance

Regards,

Infosys BPM Recruitment team.