Information Technology Technician

Job Description As an Information Technology Technician at FPA Global, located in Panaji, Goa, you will play a crucial role in ensuring the smooth operation of IT systems. Your primary responsibilities will include troubleshooting technical issues, providing comprehensive technical support, configuring IT systems, and offering exceptional customer service. Moreover, you will conduct training sessions for staff to promote efficient utilization of IT resources and provide continuous support to address any IT-related concerns. The ideal candidate for this full-time on-site position must possess a strong skill set in troubleshooting and technical support, along with a profound understanding of Information Technology operations and systems. Excellent customer service skills are essential, coupled with experience in training both staff and users. Effective communication, interpersonal abilities, and the capacity to work autonomously or collaboratively within a team are paramount. Prior experience in IT support or similar roles is preferred, along with a Bachelor's degree in Information Technology, Computer Science, or a related field. Please note that only candidates residing in Goa will be considered for this position at FPA Global.,