Information Technology Support Engineer

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview As an Information Technology Support Engineer at Askari Infotech, you will be based in Hyderabad, Telangana, and play a crucial role in ensuring smooth IT operations. Your responsibilities will include providing technical support, troubleshooting assistance, and managing system administration to meet the needs of our customers. You will also handle help desk support inquiries and resolve technical issues promptly and efficiently. Key Responsibilities - Provide technical support and troubleshooting assistance - Manage system administration tasks - Handle help desk support inquiries - Resolve technical issues promptly and efficiently Qualification Required - Possess Technical Support and Help Desk Support skills - Demonstrate Information Technology and Troubleshooting skills - Showcase System Administration skills - Exhibit good communication and problem-solving skills - Ability to work well under pressure and manage multiple tasks - Experience in the IT sector is a plus - Hold a Bachelor's degree in Information Technology, Computer Science, or related field - Proficiency in Windows Server Administration - Familiarity with Hyper-V - Basic Knowledge of S2D and System Center would be an added advantage - Basic Knowledge of Networking - Basic Knowledge of Firewall and Security - Basic Knowledge of Dell IDRac would be an added advantage Role Overview As an Information Technology Support Engineer at Askari Infotech, you will be based in Hyderabad, Telangana, and play a crucial role in ensuring smooth IT operations. Your responsibilities will include providing technical support, troubleshooting assistance, and managing system administration to meet the needs of our customers. You will also handle help desk support inquiries and resolve technical issues promptly and efficiently. Key Responsibilities - Provide technical support and troubleshooting assistance - Manage system administration tasks - Handle help desk support inquiries - Resolve technical issues promptly and efficiently Qualification Required - Possess Technical Support and Help Desk Support skills - Demonstrate Information Technology and Troubleshooting skills - Showcase System Administration skills - Exhibit good communication and problem-solving skills - Ability to work well under pressure and manage multiple tasks - Experience in the IT sector is a plus - Hold a Bachelor's degree in Information Technology, Computer Science, or related field - Proficiency in Windows Server Administration - Familiarity with Hyper-V - Basic Knowledge of S2D and System Center would be an added advantage - Basic Knowledge of Networking - Basic Knowledge of Firewall and Security - Basic Knowledge of Dell IDRac would be an added advantage

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