Information Technology Infrastructure Team Lead

As the Network & Communication Systems specialist, your primary responsibility will be to implement and manage plant-wide connectivity including wired, wireless, and SD-WAN technologies. You will also be tasked with ensuring secure and high-availability network access for both production and support systems. Monitoring and optimizing network traffic, latency, and failover configurations will be integral to your role. In the realm of Server & Data Center Operations, you will oversee the operation of on-premises server rooms or micro data centers that cater to localized workloads. Your duties will extend to supporting virtualization, storage management, backup, and disaster recovery initiatives. Additionally, you will coordinate hybrid cloud extensions for non-real-time workloads. In the domain of IT Operations & Support, your responsibilities will encompass overseeing end-user computing, printers, and plant floor devices. You will be in charge of managing asset lifecycle, hardware procurement, and vendor coordination. Providing 24/7 IT support for critical manufacturing zones will also fall under your purview. As a Team Leader, you will be expected to lead an IT support team or system integrator resources at the plant. Managing Standard Operating Procedures (SOPs) for ticketing, escalation, and preventive maintenance will be crucial. Collaboration with hardware design, embedded software, validation, manufacturing, and IT security teams will be essential. Soft skills such as strong communication and presentation skills, the ability to translate technical details into business language for non-IT stakeholders, and efficient time management and prioritization will be highly valued in this role. For this position, a Bachelor's Degree in Information Technology, Computer Science, or equivalent is required. Additionally, certifications like CCNA/CCNP, MCSE, ITIL, CISSP, or AWS/Azure are preferred. With a minimum of 15 years of experience in IT infrastructure roles, including at least 10 years in a manufacturing plant, you should possess strong hands-on experience with LAN/WAN, Wi-Fi, VLANs, switches, routers (Cisco/Fortinet), server hardware, and firewalls (Cisco, Fortinet, Palo Alto). Working knowledge of Windows/Linux servers, virtualization (VMware/Hyper-V), and backup systems is also essential. Exposure to Security & Compliance practices, such as implementing cybersecurity controls per international standards, monitoring endpoints, network security, intrusion detection, and ensuring data integrity and compliance, particularly for R&D/engineering IP, will be advantageous. Furthermore, experience in Enterprise & Cloud Integration, collaborating with enterprise IT for ERP (SAP), PLM, Active Directory, email, AD & VPN, and supporting hybrid cloud environments for DevOps or data analytics platforms, will be beneficial.,