Infor Lawson HCM Analyst, Healthcare

Location:

Company:

About InterScripts

InterScripts is a leader in healthcare technology solutions, recognized for innovation and excellence across U.S. healthcare systems. Our products and services support mission-critical operations for hospitals and health systems, enabling seamless workflows, data integrity, and regulatory compliance. We are expanding our technical and functional support team to strengthen service delivery for our U.S. healthcare clients.

Position Overview

Infor Lawson HCM Analyst

night shift (U.S. Eastern Time)

Key Responsibilities

Application Support & Issue Resolution

• Provide daily L1/L2/L3 support for

  Infor Lawson HCM

  , including modules such as

  GHR, HR, Payroll, Time Entry, Benefits, Position Management

  , and related workflows.
• Troubleshoot system issues, validate reported defects, and coordinate with technical teams for resolution.
• Analyze system problems, data errors, or integrations impacting HCM processes.
  

Client Interaction & Coordination

• Collaborate closely with

  U.S. healthcare clients

  to understand business requirements, prioritize incidents, and deliver timely updates.
• Lead requirement discussions, solution walkthroughs, and system demonstrations.
• Provide clear communication across stakeholders regarding issue status, planned changes, and enhancements.
  

System Enhancements & Configuration

• Support configuration changes, testing, and deployment of fixes, enhancements, and new features.
• Assist with

  process optimization

  , data corrections, and system maintenance activities.
• Validate integrations with payroll, finance, timekeeping, and other HR applications.
  

Documentation & Compliance

• Prepare and maintain support documentation, SOPs, and end-user guides.
• Ensure activities comply with healthcare data standards, including HIPAA and secure PHI handling.
• Participate in UAT, regression testing, and change management activities.
  

Required Qualifications

• 38 years

  of experience supporting

  Infor Lawson HCM

  applications.
• Hands-on experience with modules such as:
  

• GHR / HR

• Payroll

• Benefits

• Position Management

• Time Entry / Timekeeping

• Experience working directly with

  U.S. healthcare clients

  (must-have).
• Strong understanding of HR business processes in healthcare environments.
• Excellent verbal and written communication skills for interacting with U.S. stakeholders.
• Ability to troubleshoot complex functional and data issues independently.
• Willingness to work

  night shift aligned with Eastern Time

  .

Preferred Skills

• Knowledge of

  Infor Landmark

  , IPA/Workflow, or Process Automation.
• Familiarity with integration tools, S3 modules, and security roles within Infor.
• Experience with HR analytics, reporting (e.g., LBI), or position budgeting.
• Exposure to project work, system upgrades, or environment migrations.
  

Why Join InterScripts?

• Opportunity to work with major U.S. healthcare systems and enterprise applications.
• Collaborative culture with strong focus on innovation and continuous improvement.
• Clear career growth in healthcare ERP and product support.
• Competitive compensation for night-shift roles.
  

Application Note

Only immediate joiners are encouraged to apply.