Who we are?
At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.
Job Purpose:
This role will act as the Product Owner for a cross-functional platform team that supports multiple micro frontends (MFEs) and the existing Single-Page Application (SPA) for Inchcape s flagship operational platform. You will take ownership of technical platform initiatives, infrastructure needs, and internal product improvements, ensuring scalable, resilient architecture and managing technical debt. In close collaboration with Product Managers, Engineering Leads, and other Product Owners across verticals, you will shape and maintain a high-quality, future-ready platform.
You will take ownership of requirements from elicitation until ready with the wider product goals and represent users throughout the entire development lifecycle.
Duties and Responsibilities:
- Own and manage the platform product backlog, ensuring that technical enablers, architectural improvements, and technical debt items are visible, well-defined, and prioritised alongside feature work.
- Break down platform initiatives into actionable user stories and tasks with clear acceptance criteria that align with development goals and definitions of ready/done.
- Collaborate with engineering leads to understand technical requirements and impacts, translating them into backlog items that support long-term platform health.
- Continuously refine and prioritise backlog items in alignment with architectural best practices, product goals, and stakeholder input.
- Champion best practices in observability, performance, and scalability across supported MFEs and existing SPA.
- Ensure technical dependencies are proactively managed across product squads.
- Actively participate in sprint ceremonies, including backlog refinement, planning, and reviews, to provide context and support development.
- Coordinate internal platform releases and communicate changes to dependent teams, ensuring they are informed and supported.
- Monitor platform performance metrics, system health, and usage data to inform prioritisation and validate impact.
- Act as the point of contact for platform-related queries, working closely with support and engineering teams on P1-P3 incidents and L3 support escalations.
- Foster a platform-first mindset, helping teams understand the importance of investing in a stable, secure, and scalable foundation.
Knowledge
- Certified Product Owner.
- Strong understanding of platform architecture - Single-Page Application (SPA) and Micro Frontends (MFE).
- Strong familiarity and understanding of cloud-native infrastructure (AWS, .NET, PostGres, Front-End Technologies) and how they support modern Products.
- Understanding of CI/CD, DevOps practices, and technical debt management
- Knowledge of maritime is desirable.
Skills
- Strong stakeholder management and facilitation skills.
- Ability to prioritise across competing needs (feature vs platform).
- Analytical mindset, comfortable interpreting technical metrics.
- Excellent written and verbal communication skills, especially when translating technical concepts for non-technical audiences
Experience
- Experience in a product ownership role within a platform or technical team.
- Proven success working with cross-functional engineering teams.
- Familiarity with backlog management tools (e.g., JIRA, Confluence).
- Experience managing dependencies across multiple product squads.
- Exposure to distributed or offshore delivery teams
Why Inchcape Shipping Services?
We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.
Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective
- we connect the world and see the bigger picture. The Power of People
- we rely on the strength of local agent knowledge and relationships. Progress
- we adopt new thinking and push for positive change in our industry.
#WeAreInchcape
Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success.
Additional Information:
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.
To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.
